The ‘Quin House is a multi-award-winning modern private social club in Back Bay that brings together a diverse mix of interesting and interested members of all ages, industries, and backgrounds to forge meaningful connections, expand lives and create a community of impact.
A vibrant, reimagined hospitality venture intended to enrich the lives of those who join, the club is based on the core principles of providing a place in the city that embraces diversity & inclusivity, stimulating experiences in programming, amazing food and beverage, beautiful design, top-notch hospitality and philanthropy.

PRIMARY RESPONSIBILITIES

Providing a warm, welcoming greeting to our members and their guests. Ensure that members are served in a timely manner in accordance with The Quin service standards and ensuring high member satisfaction and an exceptional dining experience.

ABOUT THIS ROLE

• Provides leadership and instills a culture and work environment based upon respect, providing opportunities for staff to learn, grows and develops their abilities through training of employees, creating a positive, productive working environment
• Understands all policies, procedures, standards, specifications, guidelines for The Quin
• Provides timely and friendly service to members and their guests
• Service members with all food and beverage requirements in an attentive, courteous, and efficient manner
• Serves alcohol responsibly within State, Local and Store level laws and guidelines
• Proficient in preparing cocktails and other mixed drinks according to recipes
• Passionate and enthusiastic about food and beverage
• Have a thorough knowledge of menus, ingredients, out of stock items and current specials in all applicable venues
• Perform opening and closing duties according to established side work checklist
• Works in a clean and organized manner keeping bar and service areas maintained and in impeccable condition during shifts
• Has working knowledge of the Point of Sale (POS) system and accurately enters all food and beverage orders
• Have a complete knowledge of standards of service
• Assists other team members as needed, both with and without the direction of management
• Maintains positive and effective communication with team members and managers regarding all relevant information, special considerations and/or concerns pertaining to our members
• Re-stocks items and supplies as needed and alerts management of shortages
• Accurately and promptly prepares and tenders guests’ payments.
• Prepares all close out paperwork accurately and submit to the manager on duty for verification at the end of each shift
• Communicates health and/or safety concerns/violations immediately to the management
• Attends all informational meetings
• Assume 100% responsibility for the quality of services provided
• Fills in where needed to ensure guest service standards and efficient operations
• Performs all other related duties as assigned
• Assist in the investigation of member complaints regarding food quality and service
• Ability to assist in other related food and beverage outlets if and when required
• Assume additional tasks assigned to you by your direct supervisor or any manager of The Quin that are reasonable requests