Full job description

Who are we here at Strike & Holey Moley?

Strike & Holey Moley Charlestown is the ultimate destination for fun, food, drinks, and unforgettable experiences in Lake Macquarie. From epic bowling battles at Strike to quirky mini golf, cocktails, music, and good times at Holey Moley, we're all about bringing people together for laughs, friendly competition, and memorable moments. Whether it's family outings, date nights, celebrations, corporate events, or spontaneous catchups with friends, our venue delivers entertainment with a side of hospitality.

Part of the Funlab Family

Strike & Holey Moley is proudly part of Funlab, the world's premier creator of competitive socialising experiences and the first B Corp-certified company in our industry. Across 50+ venues and eight unique brands throughout Australia, New Zealand, and North America, we're passionate about creating remarkable experiences for our guests while building an inclusive, supportive workplace where our team can thrive.

Every day at Funlab is different (just like our Motherfunners, our amazing team members), and we love it that way. We're all about creating a kind, safe, and inclusive workplace where you can be yourself, grow, and have a blast while doing it. No matter where you've been, or where your journey with Funlab takes you, the opportunity to learn, develop, and amplify your skills is always within reach.

Now, we're on the lookout for Brilliant Bartenders and Front of House Superstars to join the team at Strike & Holey Moley Charlestown. If you're passionate about hospitality, love creating memorable moments, and thrive in a fast-paced, fun-filled environment, we'd love to hear from you.

Why Work With Us?

• Be part of an innovative and people focused company
• Access to a development program and opportunity to work alongside and learn from industry leaders
• Earn an award-based hourly rate under the Amusement & Entertainment Award, plus enjoy awesome extras like monthly prize incentives and exciting competitions with epic prizes like all-expenses-paid trips!
• Focus on wellbeing and mental health support; partnership with Headspace, EAP access, Inclusiveness initiatives, Pride, Women and Neurodiversity Employee network groups as well as access to gender affirmation leave
• Play on us! Enjoy free activities for you and a pal across ALL Funlab brands because work should come with perks!
• Treat yo’self! Half-price food and bev for you and a pal because the fun shouldn’t stop when your shift ends!
• And really...just because we're AWESOME!!

What you'll do:

• Create and deliver unforgettable guest experiences with your energy and top-tier service mindset
• Drive sales on every shift – smash targets through upselling, product knowledge and proactive guest engagement
• Understand daily goals and challenges, working with your team to succeed
• Take pride in your venue, making sure it’s well-stocked and ready to impress at all times
• Own your space! Be trained in all areas and whether you’re behind the bar, at reception, or running a function, you bring your A game!
• Follow all safety and compliance procedures to keep guests and your teammates safe
• Take the opportunities to go above and beyond and anticipate our guests’ needs

What you've got:

• Uniqueness and a passion for fun
• Energy, enthusiasm, positivity - and bucketloads of it!
• Customer service, hospitality or retail experience and a love for building customer rapport
• A love of interacting with a diverse range of guests - teens, kids and adults
• Great availability, must be available on weekends and nights
• A valid RSA and WWCC or keenness to get them!
• As we are a seven day a week business, you must be available to work nights and weekends*