We are seeking a dedicated and customer-focused Battery Van Operator to join our team at Astro Towing.
Safety, well-being, and community support are at the core of everything we do. The Battery Van Operator drives a company van, helping customers with services such as boosting batteries, replacing batteries, filling tires with air, changing tires, and performing lockouts. Success in this position requires strong problem-solving skills, a calm demeanor under pressure, mechanical aptitude, and a commitment to safety and professionalism.
This position works 12-hour shifts starting at either 7 a.m. or 8 a.m. on a rotation of 7 days on shift and 7 days off shift.

• Provide roadside assistance in a safe, professional, timely and supportive manner.
• Conduct self in a polite and considerate manner in all interactions with customers, dispatchers, and others.
• Complete pre-trip inspection sheets prior to each shift.
• Communicate with dispatch via towing application to indicate status and availability.
• Inspect customer vehicles and any equipment prior to performing services for physical damage; take pictures and complete vehicle inspection sheets as appropriate.
• Enter accurate charges and apply payments for services rendered via the towing application for invoicing purposes.
• Collect payments from customers via point-of-sale machine.
• Maintain accurate record of all cash sales and remit amounts to the company within 24 hours of completion of shift.
• Complete paperwork as necessary to fulfill customer requirements.
• Comply with all company directions, policies, rules, regulations, and practices, including those of any “service club” and when entering the property of a third party.
• Abide by municipal, provincial, and federal laws and regulations, and maintain a clean driving record.
• Maintain company vehicle and any equipment by providing all routine maintenance including washing, topping up fluid levels, and keeping the interior clean and tidy; and ensure that general maintenance such as oil changes and repairs are completed as necessary.
• Immediately notify the company of any damage, operational failure or signs of operational failure concerning the company vehicle and any equipment.
• Be ready and available for duty when shifts start, and for the entirety of shift.
• Maintain personal appearance and uniforms in compliance with company policies and practices.
• Other additional responsibilities when not on a trip include:
• Provide general yard and compound maintenance such as collecting and discarding garbage and miscellaneous broken car parts
• Shovel snow from walks, parking lot, and compound areas during winter months
• Assist with general shop and wash bay maintenance such as sweeping, picking up debris, and emptying garbage cans
• Help compound personnel by escorting customers through compound to access vehicles when assistance is needed
• Assist with inventory counts
• Assist with washing vehicles and equipment as requestedAttend meetings and training as requested for job and safety information.
• Perform other job-related duties as requested.