[BD] IT Application Support Intern (SQL, PL/SQL) at Bosch Group

Ho Chi Minh City, Ho Chi Minh, Vietnam -

Full Time

Start Date

Immediate

Expiry Date

13 Jan, 26

Salary

0.0

Posted On

15 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

SQL, PL/SQL, Service Management Tool, Project Management, Process Management, Incident Management, Problem Management, Change Management, ITIL, Teamwork, Proactive Support, Knowledge Sharing, Continuous Improvement

Industry

Software Development

Description

Company Description The Bosch Group is a leading global supplier of technology and services. It employs roughly 394,500 associates worldwide (as of December 31, 2020). According to preliminary figures, the company generated sales of 71.6 billion euros in 2020. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. The Bosch Group comprises Robert Bosch GmbH and its roughly 440 subsidiaries and regional companies in some 60 countries. If its sales and service partners are included, then Bosch is represented in roughly 126 locations. This worldwide development, manufacturing, and sales network is the foundation for further growth. BGSV – Bosch Global Software Technologies Company Limited (Previous name: RBVH - Robert Bosch Engineering and Business Solutions Vietnam Company Limited) is 100% owned subsidiary of Robert Bosch GmbH. BGSV has started its operations from 19th October, 2010 at E-Town2 in HCMC. This engineering development center will be engaged in developing embedded systems and software, mechanical design and simulation, and will provide IT (SAP Consulting, JAVA Development….) and Business Services (Finance and accounting, Economics, Purchasing, Logistics, Translations Japanese-English-Japanese, Information Security ) solutions to the Bosch group of companies globally. Job Description Support End-User via SMT Ticket following ITIL Process which are maintained with defined SLA & KPI Contribute to problem investigation, change management Working on Oracle PL/SQL Support for new feature release, hot-fixes Maintain and manage the application servers To the holder of this position other tasks and activities related to the current job can be assigned by line-manager Qualifications Final - Year student in IT/ Computer Science or relevant background. Having knowledge of SQL, PL/SQL Knowledge in Service Management Tool (Redemy , Service Now, ServiceDesk Plus) Knowledge in Project and Process Management will be an advantage To be trained in process know how (Incident, Problem, Change Management) ITIL foundation Certificate is a plus Flexible and able to support in CET time zone if required (1:00PM - 10:00PM) Have ability to work under pressure during peak periods and respecting the deadlines. Have teamwork spirit, pro-active to support, share workload, document/share the knowledge, open mindset and continuous improvement. Additional Information Monthly Internship Allowance, plus Meal and Parking support. 1 paid leave day + 1 sick leave day for each internship month. 1 birthday leave day if your birthday falls during the internship period. Accident insurance provided throughout the internship. Opportunity to observe and engage in international projects and innovation. Access to our diverse training programs which surely help strengthen both your personal and professionalism. Participation in various company activities such as football, yoga, badminton, and team building.

Responsibilities

Support end-users via SMT Ticket following ITIL processes and contribute to problem investigation and change management. Maintain and manage application servers and support new feature releases and hot-fixes.