REMEMBER OUR MISSION IS TO “PROVIDE THE INDUSTRY’S BEST AUTOMOTIVE RELATED SERVICES BY TRAINING, EMPOWERING, AND REWARDING EXCEPTIONAL PEOPLE; BY EARNING THE LOYALTY AND EXCEEDING THE EXPECTATIONS OF EACH AND EVERY CUSTOMER; AND BY GIVING BACK TO THE COMMUNITIES THAT SUPPORT OUR SUCCESS. THROUGH OUR LEADERS AND EMPLOYEES, AS WELL AS OUR COMPANY VALUES, WE CONTINUE THAT TRADITION TO THIS DAY."

Holman Princeton BMW is currently seeking a highly motivated; customer focused Lead Management Consultant to join our Holman family! This in-store role is crucial in creating and maintaining a productive relationship between our virtual BDC and the Store to increase sales.

• Maximizing Internet Lead and Portfolio Management TO performance
• Facilitate effective TO distribution to Sales Advisors
• Follow-up with TO’s to ensure work-flows have been executed
• Review internal notes ensuring each TO is handled personally and promptly
• Keep daily notes on TO activity to ensure a regular follow up and reporting process
• Be fully prepared for daily appointments
• Confirm appointments prior to arrival time
• Reschedule “No Show” appointments when necessary
• Understand importance and benefits to the retail business
• Identify opportunities to build trust and mutual respect