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• Leadership and Team Management:

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• Recruit, hire, train, and develop a high-performing team of BDC representatives.

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• Foster a positive and collaborative team environment that promotes teamwork and individual growth.

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• Conduct regular performance reviews and provide constructive feedback to help team members achieve goals.

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• Delegate responsibilities effectively and empower team members to take ownership of their work.

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• Lead Generation and Sales Process:

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• Develop and implement strategies to maximize lead generation through inbound and outbound calling campaigns.

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• Establish and monitor key performance indicators (KPIs) for lead qualification, appointment setting, and conversion rates.

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• Analyze data to identify trends and opportunities for improvement.

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• Implement and optimize BDC processes and workflows to ensure efficiency and effectiveness.

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• Provide ongoing coaching and support to BDC representatives to improve their sales skills and techniques.

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• Reporting and Communication:

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• Prepare and present regular reports on BDC performance to management.

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• Communicate effectively with team members, sales representatives, and other departments to ensure alignment and collaboration.

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• Stay up-to-date on industry trends and best practices in BDC management.

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• Sales and Revenue Growth:

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• Develop and implement sales and revenue growth strategies for the BDC department.

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• Set and achieve ambitious sales goals for the team.

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• Collaborate with sales representatives to close deals and maximize revenue.

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• Identify and capitalize on new sales opportunities.

QUALIFICATIONS:

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• Minimum of 3-5 years of experience in a BDC or sales management role.

Please refer the Job description for details