BDC Repersenative at Serra Toyota

Milwaukee, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jun, 26

Salary

0.0

Posted On

22 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Multitasking, Answering Phone Calls, Providing Information, Team Support

Industry

Motor Vehicle Manufacturing

Description

BDC REPRESENTATIVE – SERRA TOYOTA TEAM Milwaukee, WI (In Person) ---------------------------------------- ABOUT SERRA AUTOMOTIVE Founded in 1973, Serra Automotive is the 12th largest dealer group in the United States by sales volume. Headquartered in Fenton, Serra operates 55 dealerships across 7 states, representing 67 automotive franchises across 23 campuses. The company generated nearly $3.4 billion in revenue in 2022. ---------------------------------------- POSITION OVERVIEW Serra Toyota is seeking motivated and customer-focused BDC (Business Development Center) Representatives to join our team. We currently have two openings: one full-time and one part-time. This role is ideal for individuals who thrive in a fast-paced environment, can multitask effectively, and are passionate about delivering excellent customer service. ---------------------------------------- KEY RESPONSIBILITIES * Answer incoming phone calls and assist customers with inquiries * Provide accurate pricing and product information * Deliver exceptional service to both internal and external customers * Support team operations during high-volume periods ---------------------------------------- QUALIFICATIONS * Prior dealership or automotive experience preferred (parts experience a plus) * Strong communication and customer service skills * Ability to work independently and manage multiple tasks * Availability to work Saturdays (rotating schedule) * Valid driver’s license with a clean driving record ---------------------------------------- SCHEDULE OPTIONS * Full-Time: 8:00 AM – 5:00 PM, with rotating Saturdays * Part-Time: 3:00 PM – 8:00 PM, with rotating Saturdays ---------------------------------------- BENEFITS (FULL-TIME) * Health, Dental, and Vision Insurance * Life Insurance * 401(k) Plan * Paid Vacation * Paid Holidays ---------------------------------------- WORK DETAILS * Location: Milwaukee, WI 53221 * Work Type: In-person * Reliable commute required ---------------------------------------- EQUAL OPPORTUNITY EMPLOYER Serra Automotive is committed to creating an inclusive workplace and does not discriminate based on race, color, religion, age, sex, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected status. ---------------------------------------- APPLICATION PROCESS Due to the high volume of applications, only selected candidates will be contacted for interviews (virtual and/or in-person). We appreciate your understanding.

Responsibilities

The primary responsibilities involve answering incoming phone calls, assisting customers with inquiries, and providing accurate pricing and product information. Representatives must also deliver exceptional service to internal and external customers and support team operations during busy periods.