POSITION OVERVIEW:

We are seeking for professionalism with character and enthusiasm to add to our service Internet/BDC Department full time.

This position entails assisting clientele over the phone, internet and unsold showroom clientele.

• Stay up to date with BDC representatives’ processes and tasks
• Seamlessly transfer appointments to sales department
• Work closely with Department Manager to reach individual department goals
• Monitoring and contacting internet leads from our website, dealer, manufacturer and third party sites
• Maximize inbound phone, web and showroom traffic streams
• Setting and confirming appointments
• Assist in resolving customer complaints

Experience in Sales or Customer Service is necessary

We are looking for someone with the following basic skills:

• Experience with computers
• Great Verbal and Communications skills
• Bilingual is a plus
• Serious Applicants Only

This position is not telemarketing, there is no cold calling required

WHAT ARE THE REQUIREMENTS FOR THIS JOB?

Customer service, sales, or telemarketing background helpful, but not necessary, we will train you
Excellent oral, written and interpersonal communication skills
A positive attitude, exceptional work ethic, and a willingness to learn
Computer literacy, organization skills, follow-up skills, typing skills
Ability to read and comprehend instructions and information
Must have a professional appearanc

Please refer the Job description for details