Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

BDC Representative (Smart Honda of Des Moines) at DMHON LLC

Clive, Iowa, United States -

Full Time

Start Date

Immediate

Expiry Date

27 May, 26

Salary

0.0

Posted On

26 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Phone Etiquette, Email Communication, Text Communication, Writing Skills, Grammar, Spelling, Appointment Scheduling, Computer Skills, Internet Navigation, Quick Response Time

Industry

Automotive

Description

Description Gurley Leep is a family-owned company with 23 locations across five states and continues to expand. We are looking for our next part-time Customer Service Representative to join our team at Smart Honda of Des Moines! Our Customer Service Representative is responsible for all inbound dealership calls, engaging in online/phone dialogues, answering basic questions, as well as setting appointments for our Service team. This position requires excellent communication skills via phone, email, text and writing skills which include both grammar and spelling. Job duties include: · Scheduling service appointments · Following a proven customer service process that will get both you and the customer positive results · Determining each customer's vehicle needs by asking questions · Shuttle coordination · Other duties as assigned [SHD123] Requirements Requirements · Customer service experience a plus, but would consider training the right candidate · Highly proficient computer skills · Demonstrated experience with navigating internet channels · Quick response time · Excellent written skills (grammar and spelling)

Responsibilities

This part-time Customer Service Representative handles all inbound dealership calls, engages in online and phone dialogues, answers basic inquiries, and sets appointments for the Service team. Duties also include coordinating shuttles and following a proven customer service process to determine customer vehicle needs.