Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

BDC Service at Sierra Honda of Monrovia

Monrovia, California, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Apr, 26

Salary

0.0

Posted On

16 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales Leads, Appointment Setting, Follow Up, Communication, Product Knowledge, Industry Trends, Lead Generation, Relationship Building

Industry

Retail Motor Vehicles

Description

Description We are seeking a highly motivated and customer-focused Automotive BDC Representative to join our dynamic team. As an Automotive BDC Representative, you will play a crucial role in generating sales leads, managing customer inquiries, and providing exceptional customer service. Your goal will be to convert leads into appointments and drive business growth for our automotive dealership.Responsibilities: Respond promptly and professionally to inbound customer inquiries via phone, email, and chat. Engage with potential customers, qualify their needs, and provide accurate information about our vehicles, services, and promotions. Schedule service appointments for customers to visit the dealership. Follow up with leads and customers to maintain contact and build relationships. Collaborate with the service team to ensure seamless communication and smooth customer handoffs. Meet or exceed monthly targets for lead conversion and appointment setting. Stay up-to-date with product knowledge, industry trends, and competitors' offerings. Provide exceptional customer service and address any customer concerns or issues. Continuously seek opportunities to improve lead generation and conversion strategies.

Responsibilities

The Automotive BDC Representative will respond to customer inquiries and engage with potential customers to qualify their needs. They will also schedule service appointments and follow up with leads to build relationships.