BDS Commercial Sales at Wangs Alliance Corp

Port Washington, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Aug, 26

Salary

0.0

Posted On

15 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Relationship Management, Sales Strategy, Lighting Industry Knowledge, Project Management, Data Analysis, Customer Service, Lead Tracking, Cross-functional Coordination, Microsoft Office Suite, HubSpot, SAP, Zendesk

Industry

Description

Business Development Specialist - HYBRID! Position Summary: The Business Development Specialist acts as a customer liaison, working cross-functionally with internal teams to drive sales, support promotional initiatives, and build long-term business relationships. The individual in this role monitors and provides recommendations on best practices, technology, and innovation improvements, supporting both the customer and the outside sales team. Key Responsibilities: * Respond to inbound Customer and Sales Representative inquiries, ensuring timely and accurate communication. * Work with Sales Reps to pursue new business opportunities and upsell products. * Manage customer orders through the sales lifecycle, including quotes, tracking, delivery, product support, and returns. * Build relationships with decision makers such as distributors, architects, and project managers. * Promote company programs and deliver sales reports and target lists to Sales Representatives. * Coordinate with internal teams, including Quotations, Supply Chain Management, and Engineering, to align customer needs with company requirements. * Track leads via the CRM to maximize sales opportunities. * Analyze data and report on trends to support territory performance. Critical Success Factors: * Achieve sales targets for the designated territory, products, promotions and business channels. * Demonstrate initiative in solving problems and supporting customers, demonstrating urgency and responsiveness in customer communication. * Manage inbound leads and project opportunities through HubSpot, ensuring timely first-response communication and follow-through. Requirements: * 2+ years of lighting industry experience, preferably in a remote-sales or call center role. * Strong knowledge of innovative lighting products. * Ability and willingness for travel to include trade shows and job sites as needed. * Superior customer service skills. * Ability to maintain a high level of product knowledge. * Ability to calculate figures and amounts such as discounts and commissions. * Excellent communication, organizational, and project management skills. * Ability to manage multiple tasks with sound judgment in a fast, deadline focused business environment. * Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software. SAP, Zendesk, or HubSpot experience a plus. Monday through Friday, 8am - 5pm

Responsibilities

The role serves as a customer liaison driving sales and building long-term relationships through cross-functional collaboration. Key duties include managing the sales lifecycle, tracking leads in CRM, and supporting outside sales teams with data and reporting.