OVERVIEW

The position of Bearsden is an exciting opportunity for individuals who possess strong communication and analytical skills. This role involves engaging with clients and providing exceptional service while utilising data entry and upselling techniques. The ideal candidate will be multilingual, with proficiency in both English and Spanish being highly advantageous.

EXPERIENCE

• Proven experience in a customer service role is preferred, showcasing strong communication abilities.
• Multilingual or bilingual capabilities, particularly in Spanish and English, are highly desirable.
• Familiarity with data entry processes and attention to detail are essential for success in this role.
• Demonstrated analysis skills to assess client requirements and recommend appropriate solutions.
• Previous experience in upselling or sales-oriented roles would be beneficial. This position offers a dynamic work environment where your skills will contribute significantly to our team’s success while providing you with opportunities for personal growth and development.
  Job Types: Part-time, Permanent
  Pay: £14.00 per hour
  Expected hours: 20 per week
  Work Location: In person
  Reference ID: Bearsde

• Conduct data entry tasks accurately and efficiently to maintain up-to-date records.
• Engage with clients via phone, demonstrating excellent phone etiquette and communication skills.
• Analyse client needs to provide tailored solutions and enhance customer satisfaction.
• Utilise upselling techniques to promote additional services or products effectively.
• Collaborate with team members to ensure a seamless customer experience.
• Maintain a professional demeanour while handling inquiries and resolving issues promptly.