Beauty Manager at Shoppers Drug Mart

Kelowna, British Columbia, Canada -

Full Time

Start Date

Immediate

Expiry Date

28 Jun, 26

Salary

27.1

Posted On

30 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Tracking, Goal Setting, Mentoring, Coaching, Customer Service, eClienteling, Event Management, Marketing, Team Leadership, Performance Appraisals, Operational Standards, Scheduling, Judgment, Decision Making, Planning, Communication

Industry

Retail

Description

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To manage resources of the Beauty department in order to maximize and achieve sales targets. The ideal Beauty Manager will: Drive a Passion for Results – Provide Thought Leadership – Analyze and solve problems - Engage our People – Build collaborative relationships - Demonstrate Personal Leadership and Build trust DUTIES & RESPONSIBILITIES: SALES EXPECTATIONS: Utilizes corporate Sales Tracking Tools and Dashboard to set sales goals and to meet targets Sells to customers and coaches / mentors staff in selling skills Ensures sales maximized through developing effective sales techniques Ensures staff achieve productivity objectives CUSTOMER SERVICE: Always put the Customer first and provides superior customer service Monitors and communicates CSI survey results and objectives with team members Actively models the desired behavior with eClienteling to provide superior customer service Books appointments for events and manages annual incremental event schedule Promotes products through marketing and encourages use of the PC Optimum program Ensures staff are trained to beauty sales standards TEAM LEADERSHIP: Mentors, coaches, trains, and motivates staff Creates an environment where “selling is fun” Prepares performance appraisals in association with Front Store Manager Articulates and demonstrates “Blue Culture Principles” and C.O.R.E Values” Fosters an environment that supports “Blue Culture Principles” and “C.O.R.E Values” OPERATIONS: Utilizes corporate sales tools to continuously track Sales Ensures Cosmetic Operating Standards are in place Identifies “peak hours” and schedules shifts accordingly QUALIFICATIONS: Planning, Judgment and Decision Making Independent thinking and decision making when dealing with issues related to customer’s needs This position requires the ability to act upon tasks and goals outlined by management Develops a yearly plan for personal development Work in conjunction with the Associate-Owner and Front Store Manager EXPERIENCE: Sales experience with a proven track record of achieving sales goals Cosmetic experience Effective verbal and written communication skills Customer service oriented Previous experience in leading a team The above statement reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job and shall not be construed as a detailed description of all the work requirements that may be inherent in the job. J2WRTL J2WFSM J2WCXM Why work in a Shoppers Drug Mart store? Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co-workers, customers and community. Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities. In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us. Hiring Range / Échelle salariale à l’embauche : $21.90 - $27.10 / 21,90$ - 27,10$ (per hour / de l’heure) A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for a newly created position. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste nouvellement créé. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste. #EN #FS #SDMR #BC At Shoppers Drug Mart®/Pharmaprix®, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart®/Pharmaprix® network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Responsibilities

The Beauty Manager is responsible for managing the Beauty department's resources to maximize sales targets and ensuring superior customer service by modeling desired behaviors and training staff. Duties include utilizing sales tracking tools, coaching staff on selling skills, monitoring customer satisfaction, and ensuring cosmetic operating standards are maintained.