Beauty Section Manager at Pan Pacific Retail Management (Guam) Co., Ltd. dba Don Don Donki

Tamuning, , Guam -

Full Time

Start Date

Immediate

Expiry Date

22 Mar, 26

Salary

0.0

Posted On

22 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Management, Team Leadership, Customer Engagement, Visual Merchandising, Inventory Management, Training and Coaching, Problem Solving, Communication, Organizational Skills, Analytical Skills, Customer Service, Time Management, Retail Knowledge, Interpersonal Skills, Mathematical Skills, Product Knowledge

Industry

Retail

Description

Summary The Beauty Section Manager is responsible for the effective management of the beauty section, ensuring excellence in sales, customer experience, visual merchandising, and team performance. This role supports the store leadership team by driving departmental goals and maintaining Don Don Donki’s standard of service and product presentation. Job Responsibilities and Duties include but are not limited to Sales & Performance Drive daily, weekly, and monthly sales targets for the beauty department. Conduct regular sales analysis and identify strategies to boost performance. Monitor underperforming items and implement actions to improve turnover. Team Leadership & Scheduling Supervise and support team members during shifts. Prepare and manage staff schedules to ensure adequate coverage during peak and non-peak hours. Provide training and coaching to improve product knowledge, service standards, and sales techniques. Customer Experience Maintain a strong presence on the shop floor to engage customers and support staff. Handle customer inquiries, feedback, and complaints professionally. Ensure high levels of customer satisfaction and service consistency. Merchandising & Visual Standards Oversee all merchandising activities for the beauty section. Ensure products are well stocked, properly displayed, and aligned with promotional themes. Keep the department clean, organized, and visually appealing always. Inventory & Ordering Manage inventory levels by tracking stock movement and adjusting orders accordingly. Conduct regular stock checks, identify low performing items, and report discrepancies. Communicate with buyers or vendors when needed to ensure timely delivery and accurate product assortment. Other duties as instructed or assigned. Supervisory Responsibilities Directly supervises employees in the Beauty Section. Carries out supervisory responsibilities in accordance with PPRM’s policies and applicable laws. Responsibilities include training employees; planning, assigning and directing work; providing feedback and input for performance reviews; and addressing complaints and resolving problems. Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience A high school diploma or equivalent preferred; three to five years in a retail and buying environment, preferably in a supervisory or leadership role within a merchandise or retail setting; strong leadership, interpersonal, and communication skills; ability to multitask, work under pressure, and solve problems effectively; knowledge of cosmetic brands, skincare trends, and customer preferences is a strong advantage; or any equivalent combination of formal training and/or experience which provided the necessary knowledge, skills and abilities thereof. Language Skills Ability to read, analyze, and interpret general business data and effectively respond to the data. Ability to write routine reports and correspondence. Ability to effectively present information and respond to questions from vendors, customers, employees, or others involved or associated in the warehouse section function. Mathematical Skills Ability to work with mathematical concepts relevant to the role such as addition, subtraction, multiplication, and division. General knowledge of basic accounting a plus. Reasoning Ability Ability to define problems, collect data, establish facts, and draw valid conclusions. Certificates, Licenses, Registrations A valid driver’s license and Health Certificate, or ability to obtain a certification is required for this position. Other Skills and Abilities Communication: Strong verbal and written communication skills to interact with customers, staff, and management. Organizational Skills: Excellent organizational abilities to manage inventory, schedules, and multiple tasks simultaneously. Analytical Skills: Capacity to analyze sales data, trends, and performance metrics to make informed decisions. Customer Service: Dedication to providing exceptional customer service and resolving issues effectively ensuring “Customers matters most.” Physical Demands of the Job Standing and Walking: The job often requires prolonged periods of standing and walking around the sales floor, assisting customers, supervising staff, and inspecting merchandise displays. Lifting and Carrying: Handling merchandise, restocking shelves, and assisting with inventory management might involve lifting and carrying boxes or items of various weights, typically up to 25-50 pounds. Bending and Reaching: Tasks like rearranging merchandise displays, stocking shelves, or retrieving items for customers may require frequent bending, reaching, and stretching. Work Environment: The work environment can be fast-paced and dynamic, involving exposure to moderate noise levels, interaction with customers and staff, and occasional stress due to managing multiple responsibilities simultaneously. Visual and Mental Demands: The role involves constant attention to detail, often requiring the ability to read small print, assess merchandise quality, analyze sales data, and make strategic decisions. Mental agility, problem-solving skills, and the ability to multitask efficiently are essential. Schedule Flexibility: This role might require flexible hours, including evenings, weekends, and holidays, to meet the demands of the retail schedule, potentially leading to irregular or extended work hours. Working Conditions The intensity, frequency, and duration of these physical and mental demands can vary based on the specific tasks, and operational needs. Adherence to safety protocols and proper lifting techniques is crucial to mitigate the risk of injury in a retail environment that involves physical activities. Proper personal protective equipment (PPE) will be provided and is mandatory in designated areas and job tasks. Adherence to safety guidelines and protocols is mandatory. Employees are expected to report any unsafe conditions or incidents promptly. Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. The job description will be subject to periodic review. Responsibilities and activities may be amended or changed at any time with or without notice to meet the changing needs of the business. Pan Pacific Retail Management (Guam) Co., Ltd. is proud to be an equal opportunity employer. All employment decisions shall be made without regard to age, race, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Responsibilities

The Beauty Section Manager is responsible for managing the beauty section, focusing on sales performance, customer experience, and team leadership. This role involves driving departmental goals and maintaining high standards of service and product presentation.