Overview:
POSITION TITLE: Behavioral Health Practitioner/LCSW, Supervisor
DEPARTMENT: Behavioral Health
REPORTS TO: Behavioral Health Director/Chief Medical Officer

POSITION OVERVIEW:

Develop, implement and promote a program of mental health in a community clinic setting, including, but not limited to, psychosocial assessment, diagnostic services, individual and group psychotherapy and case management/coordination with medical providers and supervision of trainees/interns. Population is largely Spanish-speaking, low-income immigrant adults and children. Provides a range of psychosocial assessments, diagnostic, therapeutic and case management services for individuals, couples, groups, children and families, as appropriate to the specific expectations of the position
Responsibilities:

MINIMUM QUALIFICATIONS:

• LCSW with current license and supervisory capabilities.
• At least two years of experience as licensed practitioner.
• Good speaking and writing skills both English and Spanish.
• Current CPR Certification- required to be kept up to date.
• FQHC experience, highly preferred.
• Excellent analytical skills.
• Motivation to take initiative to ensure all tasks performed are completed thoroughly and accurately.
• Excellent writing and verbal communication skills.
• Knowledge of administrative principles and procedures.
• Computer knowledge preferred (e.g., NextGen (E.H.R. & PMS), Microsoft Word and Excel).
• Ability to prioritize workload and work under pressure of deadlines.
• Ability to meet tight time sensitive deadlines.
• Motivated and committed to the provision of high-quality healthcare for indigent and underserved communities.
• Willingness to adapt to changes with regards to the agency’s growth and expansion.
• Access to automobile with valid California driver’s license and state mandated automobile insurance.
• Able to work and communicate effectively with people of diverse culture, education and economic background.

ADDITIONAL ELIGIBILITY QUALIFICATIONS:

• Ability to work well with others in a professional and team-oriented environment.
• Well-developed interpersonal skills, friendly personality and able to motivate staff by promoting teamwork.
• Ability to relate to the public regardless of ethnic, religion and economic status.
• Excellent communication skills.
• Willingness to travel.
• Strong planning and organizational skills.
• Problem analysis and critical thinking skills.

• Applying a primary care behavioral health model, the LCSW will identify, target treatment, triage and manage primary care patients with medical and/or behavioral health problems using a behavioral approach that focuses on: helping patients to replace maladaptive behaviors with adaptive ones; providing skill training through psycho-education and client education strategies, and; developing specific behavior change plans that fit the fast work pace of the primary care setting.
• Undertakes continuous self-improvement, attending applicable training, seminars, in-services and educational classes to maintain skills competency and current knowledge for standard of care and effective practices.
• Responsible for following all agency safety and health standards, regulations, procedures, policies and practices.
• Identifies, initiates and implements measures to deliver high quality care to patients and improve services.
• Responds efficiently and timely to all patient and provider staff needs and inquiries.
• Ensures excellent customer service to all FHCCGLA patients.
• Works with the operations managers to manage patient scheduling and flow to address bottlenecks, scheduling issues, etc.
• Interviews LCSW candidates and makes recommendations for hire
• Supervises the Behavioral Health Coordinator
• Stays current on BH best practices and assists in the development and growth of the department.
• Assists with ensuring productivity standards are met by LCSW staff.
• Assists in developing, updates & reviews of FHCCGLA Policies & Procedures (P&P’s) as needed (with input from all other key personnel).
• Ensures HIPAA compliance by maintaining strict confidentiality of all patient data and E.H.R./Practice Management System (PMS) according to regulations and FHCCGLA’s P&P’s.
• Attends the following meetings/trainings:
• Mandatory Quarterly Staff Meeting/Trainings- Quarterly (Jan., Apr., Jul. & Oct.)
• Corporate Risk Management Meeting- Quarterly (Jan., Apr., Jul. & Oct.), as needed (advanced notice will be provided when feasible)
• Clinical & Operations (C&O) Meeting- As needed (advanced notice will be provided when feasible)
• Meetings with FHCCGLA’s Executive Leadership, as needed (advanced notice will be provided when feasible)
• Remains informed of:
• Current legal and regulatory changes related to scope of practice.
• Specific programs/payors, insurances accepted, and services being offered at FHCCGLA.
• All applicable Policies & Procedures
• Provide short-term, structured, evidence-based interventions as part of an appropriate treatment plan, which may include individual and/or group therapy, and possible coordination of treatment for participants with co-occurring disorders.
• Provides therapy in group setting and facilitate peer support groups.
• Collaborate and coordinate with other members of health care team, in particular the client’s PCP, to provide holistic, well-integrated health care in order to improve the outcome of patients.
• Supervise Patient Care Coordinators and other support staff that are part of the behavioral health team.
• Maintain accurate and timely electronic health records of activities, and services provided to each client.
• Manage data to measure behavioral health outcomes and clinical effectiveness
• Facilitate and tracks referrals to other services, such as substance-abuse treatment, specialty care, and community resources, as needed.
• Provide crisis intervention as needed.
• Advocate for clients and work to resolve individual client barriers in order to facilitate and encourage follow-up and collaborative, interdisciplinary care.
• Participate in and/or facilitate team meetings.
• Has understanding of My Health L.A. and Medi-Cal and other billing related issues as needed
• Other duties as assigned.
  Qualifications: