PRINCIPAL DUTIES/RESPONSIBILITIES:
- The primary responsibility of the Managing Clinician is to provide clinical expertise and oversight of the person’s care, ensure the clinical soundness of the assessment/treatment process, and serve as the point of contact, coordinating and communicating with the person’s team and other systems where clinical knowledge of the care is important. Provides evidence based services in individual, group, and family settings.
- Assesses clients through ongoing processes such as the strengths-based assessment, activities assessment, co-occurring/substance use assessments, risk assessments and annual assessments to monitor the progress of the client and family toward their goals.
- Assists the client/family in creating a safety/crisis plan and provides crisis intervention services to individuals in emergency situations, as evidenced by the written safety crisis plan in the record and overall record review.
- Engages with the client, family and other involved parties through face-to-face and phone interactions and works with the client and family to build trust, encourage hope, and ensure ongoing engagement in behavioral health services.
- Participates in the development and monitoring of Behavioral Health Service Plans (BHSP’s), as evidenced by the service plan and service plan updates.
- Assists client/families in finding necessary resources other than covered services to meet basic needs.
- Maintains client records in compliance with Mohave Mental Health Clinic, Inc., ADHS, RBHA/health plans, AHCCCS and Joint Commission standards.
- Completes 72-hour removal assessments on children in Department of Child and Family Services’ system to identify urgent behavioral health needs, as evidenced by completion of timely assessments and related documentation.
- Performs the functions of a Dedicated Case Manager (DCM) when assigned identified high needs children and maintains a caseload not exceeding state caseload limits, developing a highly integrated wrap-around plan with the child and family team. The DCM works at linking and referring families to services, preventing out of home placement and advocating for child and family in the education setting, as evidenced by clinical record review and CFT observation.
- Communicates and coordinates client care with family members, behavioral and medical health providers and community teams and resources as evidenced by clinical documentation and releases of information.
- Ensure continuity and coordination of care and assesses the progress and level of functioning of the family as evidenced by chart review and successful facilitation of the Child and Family/Adult Team processes.
- Provides behavioral health covered services to clients when medically necessary and appropriate, meeting the agency’s direct service standard of 1248 hours annually.
- Completes all required documentation related to individual and group service delivery, including necessary enrollment, ongoing assessment, and discharge processes.
- Provides customer service to internal and external stakeholders.
- Participates in the Performance Improvement processes in the Clinic.
- This employee must work well under pressure meeting multiple and sometimes multiples and sometimes conflicting deadlines. The employee shall at all times demonstrate cooperative behavior with colleagues and supervisors.
- Performs other duties as assigned.
- Able to effectively de-escalate clients using techniques as trained and outlined in approved crisis intervention models.
Staff responsible for providing services to child and adolescent members have appropriate training, education, and experience, and demonstrate competency.
- Staff demonstrates knowledge of growth and development of children and adolescents.
- Staff demonstrates their ability to develop treatment plans and services based on member’s problem and needs.
- Staff demonstrates knowledge and skill in working with family systems
Staff responsible for providing services to seriously mentally ill members have appropriate training, education, and experience, and demonstrate competency.
- Staff has knowledge and ability to gather and interpret information about seriously mentally ill people.
- Staff understands the member’s needs and the range, intensity, and duration of care, habilitation and rehabilitation required
Staff responsible for providing services to members with intellectual disabilities have appropriate training, education, and experience, and demonstrate competency.
- Staff has knowledge and ability to gather and interpret information about a member with an intellectual disability.
- Staff understands the member’s needs and the range, intensity, and duration of care, habilitation or rehabilitation required