Bell Attendant at Eldorado Hotel & Spa

Santa Fe, New Mexico, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Aug, 26

Salary

16.0

Posted On

29 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Customer Service, Problem Solving, Attention to Detail, Hospitality, Teamwork

Industry

Hospitality

Description

Description About Heritage Hotels & Resorts Heritage Hotels & Resorts is New Mexico’s premier locally owned hospitality group, built on a deep respect for culture, place, and people. Our luxury hotels and award-winning restaurants are rooted in authentic storytelling, exceptional service, and community pride. We care for our guests, our team, and our neighborhoods with the same intention. If you take pride in creating unforgettable first and last impressions, we invite you to join the Heritage family. Why This Role Matters We are seeking a professional and guest-focused Bell Attendant to join our team. In this role, you are often the very first and final touchpoint of a guest’s experience. Your warmth, attention to detail, and dedication to service help set the tone for every stay and leave a lasting impression long after departure. What You’ll Do Welcome and greet guests warmly upon arrival and departure. Assist guests with luggage, transportation, and vehicle loading and unloading. Provide knowledgeable recommendations about property amenities, dining, and local attractions. Anticipate guest needs and resolve concerns promptly and professionally. Maintain compliance with safety, security, and ADA accessibility standards. Communicate effectively with Front Office, Housekeeping, Engineering, and other departments. Maintain a clean, organized work area and polished professional appearance. Uphold company service standards and protect guest and company property. Why You’ll Love Working With Us Competitive pay and comprehensive benefits including a 25% match for 401k. Generous employee discounts across Heritage Hotels, restaurants, spa, and retail. Complimentary meals during scheduled shifts. Free employee parking. Growth and development opportunities. Supportive, people-first culture rooted in New Mexico pride and community. Requirements Hospitality experience is a plus. Strong communication, customer service, and problem-solving skills. Ability to stand for extended periods and lift, carry, push, and pull 50+ pounds. Comfortable working both indoors and outdoors in varying weather conditions. Flexible availability including weekends and holidays.

Responsibilities

The Bell Attendant welcomes and greets guests warmly, assists with luggage, and provides recommendations about property amenities and local attractions. They also anticipate guest needs and maintain compliance with safety and security standards.