Bell Attendant at Holiday Inn & Suites Green Bay

Green Bay, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Feb, 26

Salary

0.0

Posted On

26 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Customer Service, Problem Solving, Time Management, Attention to Detail, Physical Stamina, Teamwork, Professionalism, Knowledge of Hotel Services, Luggage Handling, Record Keeping, Guest Relations, Safety Regulations, CPR Training, First Aid Training, Bilingual Skills

Industry

Description

Description Administration · Escort incoming guests to rooms. · Assist guests with luggage. · Inspect guest room to ensure that it is in order, and that supplies are adequate. · Explain features of room such as operation of radio, television, in-room movie system, etc. · Offer information pertaining to available hotel services, points of interest, and entertainment attractions. · Deliver messages and run errands. · Transport guests in hotel van within property requirements. · Maintain cleanliness of both interior and exterior of van. · Maintain all mileage records on a daily basis. · Report all trips to front desk; length of drive as well as length of time spent. · Keep record of calls for service. · Deliver packages, suitcases, and trunks. · Set up sample rooms. · Respond to and resolve guest requests, complaints, or questions in a courteous and timely manner. Support · Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors. · Ability to accurately report information. · Ability to scrupulously follow all StepStone and hotel policies and procedures. · Attend required meetings. Professionalism and Style Expectations Weight These are expected of every associate within StepStone Hospitality. Personal Effectiveness · Projects and assignments are completed thoroughly, professionally, and with care. · Adjusts to high-pressure conditions and is open to change. · Assumes responsibility for personal growth and development. · Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates. Communication · Understands and communicates the StepStone Culture and core values. · Expresses ideas and conveys information clearly, effectively, and professionally. · Actively listens to others. · Conveys company information, decision, or problems to appropriate parties on a timely basis. · Works to resolve disagreements and is respectful of peers and co-workers. Requirements These are required of every associate.· Minimum lifting of 50 pounds.· Pushing, bending, stooping, upward reaching, manual dexterity.· Hearing, writing, typing.· Minimum pulling of 50 pounds.· Other duties may be assigned. Additional responsibilities specific to you are:· Must have a comprehensive knowledge of all hotel departments and functions.· Must have a knowledge of applicable Federal, state, and local health, safety, and legal regulations.· Must have a knowledge of mathematical and computer skills.· High school education and relevant training and experience preferred.· Ability to timely obtain any required licenses or certificates.· CPR training required; first aid training preferred.· Additional language ability preferred.

Responsibilities

The Bell Attendant is responsible for escorting guests to their rooms, assisting with luggage, and providing information about hotel services and local attractions. They also handle guest requests and maintain the cleanliness of the hotel van.