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Bell Attendant/Shuttle Driver at SSH Atlanta DT LLC

Tampa, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Jun, 26

Salary

0.0

Posted On

26 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Communication, Luggage Assistance, Room Inspection, Information Provision, Errand Running, Van Transportation, Record Keeping, Complaint Resolution, Lifting, Pushing, Stooping, Reaching, Dexterity, Writing, Typing

Industry

Hospitality

Description

Description Four Points by Sheraton Suites Tampa Airport Westshore, managed by StepStone Hospitality, is seeking a friendly and organized Bell Attendant/Shuttle Driver to assist our guests. This role requires excellent communication and a passion for providing outstanding guest services. · Escort incoming guests to rooms. · Assist guests with luggage. · Inspect guest room to ensure that it is in order, and that supplies are adequate. · Explain features of room such as operation of radio, television, in-room movie system, etc. · Offer information pertaining to available hotel services, points of interest, and entertainment attractions. · Deliver messages and run errands. · Transport guests in hotel van within property requirements. · Maintain cleanliness of both interior and exterior of van. · Maintain all mileage records on a daily basis. · Report all trips to front desk; length of drive as well as length of time spent. · Keep record of calls for service.· Deliver packages, suitcases, and trunks. · Set up sample rooms. · Respond to and resolve guest requests, complaints, or questions in a courteous and timely manner. Requirements · Minimum lifting of 50 pounds. · Pushing, bending, stooping, upward reaching, manual dexterity. · Hearing, writing, typing. · Minimum pulling of 50 pounds. · Other duties may be assigned. Stepstone Hospitality and the Renaissance Des Moines Savery Hotel are Equal Opportunity Employers - EOE/M/F/D/V

Responsibilities

The Bell Attendant/Shuttle Driver is responsible for providing outstanding guest service by escorting guests to rooms, assisting with luggage, explaining room features, and offering information on hotel services and local attractions. This role also involves transporting guests via the hotel van, maintaining the van's cleanliness, and keeping accurate records of trips and service calls.