Bell person at Accor

, Kiên Giang Province, Vietnam -

Full Time

Start Date

Immediate

Expiry Date

12 Mar, 26

Salary

0.0

Posted On

12 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Luggage Handling, Organizational Skills, Team Player, Attention to Detail, Flexibility, Problem Solving

Industry

Hospitality

Description

Company Description Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury. Job Description We are seeking a friendly and efficient Bell person to join our team at a prestigious hotel in Phu Quoc, Vietnam. As a Bell person, you will play a crucial role in ensuring our guests have a positive and memorable experience from the moment they arrive until their departure. Welcome guests and assist with their luggage upon arrival and departure Provide timely and organised luggage delivery service to guest rooms Orient guests on room facilities to enhance their comfort and experience Respond promptly to guest requests and inquiries Collaborate with the doorman and front desk staff to ensure smooth arrivals and departures Maintain a presence in the lobby area to offer assistance to guests as needed Assist with group luggage logistics for conferences and events Perform manual wake-up calls for guests during night shifts when required Ensure timely delivery of amenities to guest rooms Maintain a clean and organised lobby and luggage storage area Adhere to the hotel's grooming standards at all times Qualifications Minimum Secondary Education Excellent communication skills in English (both verbal and written) Physical ability to lift and carry luggage Strong customer service orientation with a friendly and approachable demeanour Flexibility to work in shifts, including nights and weekends Basic knowledge of hotel operations Ability to remain calm and professional in fast-paced situations Excellent organisational skills and attention to detail Team player with a positive attitude and willingness to learn Proficiency in a second language is desirable Previous experience in hospitality is beneficial but not required, as training will be provided Additional Information What awaits you... The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand. The ability to challenge the norm and work in an environment that is both creative and rewarding. Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity. A competitive package and plenty of development opportunities.

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Responsibilities

The Bell person will welcome guests, assist with their luggage, and ensure a smooth arrival and departure experience. They will also respond to guest inquiries and maintain a clean lobby area.