Bell Person at Easton's Group of Hotels Inc.

Kingston, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

07 Jun, 26

Salary

18.25

Posted On

09 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Luggage Transport, Information Provision, Local Attractions Knowledge, Exceptional Service Delivery, Interpersonal Communication, Safety Monitoring, First Aid Administration, Incident Reporting, Handling Guest Requests, Teamwork, Quality Service Promotion, Coordination, Driving

Industry

Hospitality

Description

JOIN OUR GUEST SERVICES TEAM – BELL PERSON Are you energetic, friendly, and passionate about making every guest feel welcome? The Kingston Marriott Hotel is looking for a Bell Person to assist guests with their luggage, provide information about hotel amenities and local attractions, and ensure a smooth and enjoyable stay. If you thrive on delivering exceptional service and enjoy interacting with people from all over the world, we’d love to have you join our team! WHO WE ARE Easton’s Group of Hotels is one of Canada’s most respected hospitality companies, recognized for award-winning developments and strong community values. With properties across Ontario, our success is built on service, quality, and providing growth opportunities for our associates. Easton’s team believes that excellence is achievable only in an environment that embraces and promotes Equity, Diversity & Inclusion (ED&I). Our company is challenging the way we work, think, and develop an inclusive workplace. Our commitment to ED&I allows us to achieve our vision and mission and ensure a more equitable future for all. THE MARRIOTT EXPERIENCE As part of the Marriott brand, we proudly deliver world-class hospitality through innovation, consistency, and care. Marriott offers unmatched training, global career mobility, and opportunities for professional growth within one of the world’s most recognized hospitality brands. WHY JOIN US Competitive pay with tips included Career growth and development within Marriott’s international brand network Endless discounts with brands such as Apple, Shell, Ninja, Shark, Dyson, PC Optimum, home and car insurance, and many more Marriott travel discounts worldwide A supportive, team-oriented, and inclusive workplace JOB OVERVIEW As a Bell Person at the Kingston Marriott Hotel, you will assist guests by transporting luggage, providing information about hotel services and local attractions, and supporting the Loss Prevention functions at the hotel. You’ll be a friendly, helpful presence that enhances the guest experience from the moment they arrive. DUTIES AND RESPONSIBILITIES Promptly and safely transport luggage to and from guest rooms; secure, tag, and store luggage as requested Explain and promote hotel facilities, outlets, and services; provide information about local attractions Respond appropriately to guest complaints and notify supervisors of major issues Conduct property walkabouts to monitor and report safety concerns Respond to safety issues reported by guests or employees Administer first aid as needed and complete accurate incident reports within company timelines Assist with guest requests, including delivery of dry cleaning, mail, or other special services Maintain a clean and safe hotel entrance and surrounding areas Promote teamwork and quality service through daily communications and coordination with other departments Perform other duties as assigned, following all Company and Marriott brand standards QUALIFICATIONS AND REQUIREMENTS High School diploma or equivalent; some guest service or hotel experience preferred Fluent English required; other languages a plus Valid driver’s license PHYSICAL REQUIREMENTS Able to carry, lift, or push items up to 100 pounds Comfortable moving throughout hotel public areas Capable of bending, stooping, and kneeling OTHER Communication skills are used frequently when interacting with guests, clients, and employees Reading and writing skills are utilized often for logs, records, and reading signage May be required to work nights, weekends, and holidays At Easton’s Group of Hotels and the Kingston Marriott, we are committed to creating an inclusive environment for all guests and employees. In accordance with Ontario’s Accessibility for Ontarians with Disabilities Act (AODA), we ensure that our facilities, services, and communications are accessible to everyone. We provide accommodations for employees with disabilities during the recruitment process and on the job, and we continuously strive to remove barriers so that everyone can fully participate in our workplace and enjoy our services.

Responsibilities

The Bell Person will be responsible for promptly and safely transporting luggage to and from guest rooms, securing, tagging, and storing luggage as requested. They must also explain and promote hotel facilities, outlets, and services, while providing information about local attractions.