COMPANY DESCRIPTION

Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge—where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job—it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!

YOUR SKILLS & QUALIFICATIONS :

• Previous guest service experience required
• Valid Class 5 Alberta Driver’s license and a clean driver’s abstract
• Class 4 Alberta Driver’s license is an asset (permanent colleagues will need to obtain within the probationary period)
• Physical fitness to handle luggage and stand for extended periods

• Greet and assist guests upon arrival, providing a warm welcome and setting the tone for their stay
• Transport guests to and from the property, ensuring their comfort and safety
• Efficiently handle luggage and other items, delivering them to guest rooms or designated areas
• Familiarize guests with their rooms, explaining amenities and features such as temperature control and parking options
• Maintain the cleanliness and proper functioning of the hotel’s vehicle fleet
• Provide information about local attractions, dining options, and hotel services to enhance guest experiences
• Assist with various guest requests and inquiries, demonstrating excellent customer service skills
• Collaborate with other departments to ensure seamless guest experiences
• Maintain a professional and friendly presence in the lobby, offering assistance and opening doors for guests
• Perform other duties as assigned to support the overall operation of the hotel