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Bell Person - The Fifth Avenue at The Fifth Avenue Hotel

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Feb, 26

Salary

30.0

Posted On

10 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Luggage Handling, Guest Relations, Room Escorting, Delivery Services, Local Knowledge, Safety Practices, Housekeeping Support

Industry

Hospitality

Description

Position Description Opportunity: Bell Person Greet guests with a warm welcome at hotel entrance and provide services related to the transportation and storage of luggage and provide other guest services. Key Responsibilities Load and unload luggage carts. Tag and store luggage. Escort guest to hotel rooms. Provide an overview of guest room, hotel services and amenities. Make deliveries to guest rooms. Assist guest with room changes. Stock pantry when necessary. Maintain list/brochures of local attractions, transportation guides, churches, sports arenas, etc. Perform house attendant functions when staff shortages occur. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Ensure overall guest satisfaction. Perform other duties as requested by management. Requirements High School diploma preferred. Previous customer experience required or equivalent training. May be required to work holidays, weekends, and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching. Minimum Maximum USD $30.00/Hr.

Responsibilities

The Bell Person greets guests, assists with luggage, and provides an overview of hotel services. They ensure guest satisfaction and perform additional duties as requested by management.