Bell Staff at Enchantment Group Management Company LLC

Sedona, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Mar, 26

Salary

0.0

Posted On

22 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Guest Relations, Attention to Detail, Multi-tasking, Self-motivated, Organized, Dependable, Driving, Safety Awareness, Customer Service, Teamwork, Problem Solving, Time Management, Physical Stamina, Emergency Response, Hospitality

Industry

Hospitality

Description

Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you’ll ever find! Come join us! Basic Function: To assist guests and resort staff, efficiently, courteously and professionally, maintaining a high standard of service and hospitality Work Performed: 1. Greet guests as they arrive at the greeter/bell stand 2. Transport resort guests’ to and from the airport and other locations whenever necessary 3. Escort guests to their rooms and deliver their baggage, providing information about Enchantment Resort & Mii amo Spa and other area attractions 4. Ensure guests are aware of necessary safety precautions such as locations of flashlights, fire extinguishers, etc. and assist guests if necessary in emergency 5. Assist departing guests’ with luggage 6. Provide rides to guests around the property as requested 7. Open the lobby door and be available for any guest requests and questions 8. Make all special deliveries to the rooms (flowers, wine, fruit baskets, mail, etc.) 9. Keep ashtrays clean, pillows fluffed, floor and walkways clear of debris in guest lobby areas 10. Help ensure the lobby, pool and grounds areas are neat at all times and inform appropriate department correction is necessary 11. Keep lobby fireplaces lit, when appropriate 12. Pick up and deliver guests’ laundry and ensure that the charges are posted to the guests’ account 13. Secure laundry bags with proper tickets and ensure daily pickup/delivery 14. Run any errands as requested by management 15. Ensure Audi fleet and golf carts are kept clean, in good repair and inspected daily 16. Assist with snow removal whenever necessary 17. Assist at the front gate when necessary to assist Safety & Security department 18. Assist Mii amo spa attendants with guest rides when necessary as backup support 19. Patrol the property to be sure that all rooms are secure and report any suspicious activities to the MOD 20. Assist other departments as necessary 21. Other duties as assigned Supervision Exercised: None Supervision Received: Bell Captain and Guest Service Manager Minimum Requirements: High school graduate and at least 21 years old. Must have strong communication and outstanding guest relations skills. Must be very friendly and smile. Attention to detail and able to multi-task many priorities. Self motivated, ability to work with little supervision and organized. Must be dependable. Must have a clean driving record and current CPR certification or obtain certification within 30 days of hire. Safety sensitive position. Physical Requirements: Lifting & carrying up to 50-75 lbs 98% walking, standing and bending 2% Sitting Hearing & manual dexterity Distance vision 1-3 feet Ability to work in all types of weather conditions Ability to drive a golf cart

Responsibilities

The Bell Staff is responsible for greeting guests, transporting them to and from locations, and ensuring a high standard of service and hospitality. They assist with luggage, provide information about the resort, and maintain cleanliness in guest areas.