Bell/Valet Captain at Suncadia

Cle Elum, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Aug, 26

Salary

19.0

Posted On

11 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervision, Staff Training, Scheduling, Guest Relations, Valet Parking, Luggage Handling, Professionalism, Time Management, Communication, Safety Compliance

Industry

Hospitality

Description

Overview Supervises, trains, schedules, and evaluates Bell Persons, Door Persons, and Drivers ensuring that all procedures are performed to the hotel's standards. Performs the daily responsibilities of these positions and assists where necessary to ensure optimum service to guests/visitors. Salary: $19.00/hour There's no place like Suncadia. A premier all-season resort, Suncadia is tucked away on the sunny slopes of the Cascade mountains and offers guests three distinctive choices in hotel, Inn and private home accommodations. With more than 6,000 acres of forested mountain landscape, Suncadia features 40+ miles of hiking and biking trails, thirty-six holes of golf, a luxury spa, and the 2.2 million-acre Wenatchee Washington National Forest right next door. Plus, unparalleled activities like outdoor concerts, fine dining, swimming, and more. Why join our team? It takes a balance of innovators, relationship builders, and risk-takers to showcase the magic of Suncadia. There’s no one like you, and the individuality of our associates is central to our success. We value integrity and seek service-minded individuals who are passionate about delivering greatness. Sound like you? Join us and enjoy the benefits of being on our team. Benefits: Full-time employees are eligible for medical, dental, vision, 401k (with a company match!) benefits, and more Perks: Enjoy free golf, discounts on resort retail and food & beverage, and more! A Balanced Life: Full-time team members are eligible for 2-weeks of PTO and holiday pay in their first year Travel is good for the soul: Experience destinations around the country with team member hotel discounts Growth: Opportunities for internal career growth and expansion Celebrate: Monthly team member gatherings, quarterly events, and the legendary Team Member Golf Tournament Be Part of the Magic: Trust us, seeing a first-time guest take in our Cascade views never gets old *Some benefits may vary by job classifcation Responsibilities Greet all guest entering and leaving the Lodge at Suncadia; Assist guest with information when in front of the Lodge and in Main Lobby; Assist guests with Luggage storage; Valet cars with expert care and professionalism. Report any damage on all valet vehicles. Assist with check-ins & Bell/Valet Service calls when needed; Open passenger doors of incoming cars; and doors located in The Lodge Provide umbrellas to guest walking in & out of the Lodge when raining & snowing; Provide prompt and courteous service to all guests to ensure all experiences are distinctively supreme; Follow all Suncadia Resort policies while constantly striving to help the guests; Follow Suncadia Resort dress code; Complete shift check list and necessary reports Handle all guest belongings with utmost care to prevent breakage or loss. This includes, but is not limited to, guest luggage, valet keys, and personal effects. Keep Bell Storage area clean and free of all unnecessary items; Follow all safety procedures; Other duties as assigned. Qualifications High school diploma or equivalent preferred; Valid WA Driver License; Dedication and commitment; Friendly and outgoing; Patience and maturity; Ability to learn from experience; Must be able to act and respond quickly. Must be a United States citizen or possess a valid work permit; Ability to work a flexible schedule that will include evenings, weekends and holidays. #SuncadiaResort

Responsibilities

Supervise and train the bell, door, and valet staff to ensure high service standards are met. Perform daily operational duties including greeting guests, valet parking, and managing luggage storage.