Bellman at Accor

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

26 Jan, 26

Salary

0.0

Posted On

28 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Luggage Handling, Communication Skills, Time Management, Multi-lingual, Professional Image, Interpersonal Skills, Technology Explanation, VIP Coordination, Local Knowledge, Stress Management, Team Development, Taxi Coordination, Car Parking, Attention to Detail, Organizational Skills

Industry

Hospitality

Description

Company Description We are in the luxury hotel business in central Singapore; offering business and leisure travelers contemporary rooms and suites filled with opulent amenities and elegant furnishings, alongside first-rate facilities, exquisite French and local cuisines in our all-day dining restaurant, bar and a huge convention space with meeting rooms and 2 ballrooms to cater to corporate, meeting guests as well as leisure function events including weddings & dinner & dances. We represent the renowned French living and Sofitel hospitality in Singapore. Qualifications Job Responsibilities: Greet the guest following the Sofitel standards, manage the taxi queue, and assist guests with luggage. Provide a warm welcome and farewell to the guests, leading them to the right direction/ location (e.g. Reception) Ensure that guest luggage and belongings are well recorded and promptly send/collected to/from the room Assist with car/ hotel doors and guest luggage. Ensure timely delivery of all guest luggage Explain technology and features of guest rooms. Exercise care and responsibility when parking guest vehicles. Follow procedures set out in manual. Ensure knowledge of daily departing time of due-out guests and arrangements for taxi, shuttle arrangements and limousine services to the airport if required. Co-ordinate VIP arrivals and departures. Provide information pertaining to all hotel services, local places of interests, restaurants, doctors, sightseeing tours and any other information likely to be of the interest to guests. Always double confirm with the guest the exact location. Additional Information Job Requirements: Minimum 1 year experience in a similar role, preferably including 5 star experience Projects professional image at all times through personal presentation / interpersonal skills. Desire and ability to train and develop ambassador Multi-lingual, English essential § Maintains awareness of industry trends in service, product and presentation Initiates contacts and establishes rapport easily Organises time and work efficiently Effective verbal and written communication skills Appreciates and maintains an effective outlet for stress Willingness to work weekends and public holidays as part of the job role. Has the aptitude and willingness to undertake further development with Sofitel.

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Responsibilities

The Bellman is responsible for greeting guests, managing the taxi queue, and assisting with luggage. They ensure timely delivery of guest luggage and provide information about hotel services and local attractions.