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Bellman at Accor

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

12 Jan, 26

Salary

0.0

Posted On

14 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Luggage Handling, Customer Support, Attention to Detail, Communication, Team Coordination, Problem Solving, Opera Proficiency, VIP Management, Safety Compliance, Hospitality Knowledge, English Fluency

Industry

Hospitality

Description

Company Description The iconic Queen Elizabeth II (QE2) is a historic gem and the only floating hotel in Dubai. The hotel features 447 distinctive rooms. A one-of-a-kind entertainment destination, rich in history where the past is relived in the luxury of today. Guest experience is a true British heritage and history with a visit to one of the world's most celebrated ocean liners, now permanently docked in the new marina at Dubai's Port Rashid in the UAE. Job Description Greet and welcome guests. Assist guest with luggage’s and maintains the luggage room and long-term. luggage store in a neat and orderly manner. Maintain VIP/Group and individual arrivals reports. Attend to inquiries and provide accurate information to guests. Determine and ensure compliance to all key control policies and manage all safe deposit boxes for guests. Evaluate everyday status of all hotels and coordinate with various departments such as reservation, sales and housekeeping to ensure optimal level of guest satisfaction. Qualifications Proficiency in Opera Ability to focus attention on guest needs, remaining calm and courteous at all times At least 1 year experience working on a similar role. Hospitality background is preferred. Fluency in English; additional languages are a plus.

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Responsibilities

Greet and welcome guests, assist with luggage, and maintain the luggage room. Evaluate hotel status and coordinate with various departments to ensure guest satisfaction.