Bellman at Accor
Dubai, Dubai, United Arab Emirates -
Full Time


Start Date

Immediate

Expiry Date

11 May, 26

Salary

0.0

Posted On

10 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Guest Service, Luggage Handling, Key Control, Customer Inquiry, Coordination, Hospitality, Opera Proficiency, Calmness, Courteousness, English Fluency, Additional Languages

Industry

Hospitality

Description
Company Description The legendary Queen Elizabeth 2 (QE2) is an iconic ocean liner reborn as a floating hotel and lifestyle destination. Celebrating its rich British maritime heritage, the QE2 delivers elevated hospitality, immersive storytelling, features 447 distinctive rooms and exceptional dining experiences to a global audience. Job Description Greet and welcome guests. Assist guest with luggage’s and maintains the luggage room and long-term. luggage store in a neat and orderly manner. Maintain VIP/Group and individual arrivals reports. Attend to inquiries and provide accurate information to guests. Determine and ensure compliance to all key control policies and manage all safe deposit boxes for guests. Evaluate everyday status of all hotels and coordinate with various departments such as reservation, sales and housekeeping to ensure optimal level of guest satisfaction. Qualifications Proficiency in Opera Ability to focus attention on guest needs, remaining calm and courteous at all times At least 1 year experience working on a similar role. Hospitality background is preferred. Fluency in English; additional languages are a plus. Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time

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Responsibilities
Greet and welcome guests, assist with luggage, and maintain the luggage room. Ensure compliance with key control policies and coordinate with various departments to optimize guest satisfaction.
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