Bellman at Accor

Fujairah City, Fujairah Emirate, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

08 Jan, 26

Salary

0.0

Posted On

10 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Assistance, Baggage Handling, Customer Service, Teamwork, Attention to Detail, Multi-Cultural Awareness, Communication, Problem Solving, Microsoft Office, Hotel Knowledge, Emergency Procedures, Time Management, Positive Relations, Judgment, Greeting Guests, Cleanliness

Industry

Hospitality

Description

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Assist guests with heavy packages, coats, suitcase, etc. courteously and quickly, before having to be asked Adhere to guest check-in and check-out procedures pertaining to baggage handling Welcome guests at the main entrance with the greeting appropriate to the time of day Assist arriving and departing guests by opening and closing car and taxi doors Maintain a clean and tidy entrance, drive-way and lobby Guide the guest to the Front Desk and wait behind the guest during the check-in Be familiar with hotel layour and memorize the preferred route for escorting guests Room the guest in accordance with hotel standards Be familiar with the lift workings and emergency stairs Provide information to guests about the hotel facilities and services Learn and utilize names of guests, especially repeat and long staying guests and routinely greet guests as they pass through the lobby Help other employees in department, replacing them temporarily when necessary Keep the baggage room clean and in order Upon arrival of newspapers, prepare them and deliver them to guest rooms as assigned by Front Office staff Use the Duty Log to document matters of importance Arrange transport with the Airport Concierge and coordinate luggage PERSONAL ATTRIBUTES Ability to work cohesively with co-workers and managers as part of a team Ability to be attentive to guest needs, remaining calm and courteous at all times Ability to promote positive relations with hotel residents and patrons Ability to exercise good judgment with difficult guests Understanding and ability to work in a multi-cultural environment Qualifications Fluency in English language is a must Ability to focus attention on guest needs, remaining calm and courteous at all times Well-oriented in Microsoft Office applications At least 1-2 year experience working as Bellman in a 4-5 star hotel.

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Responsibilities

Assist guests with their luggage and provide a welcoming experience at the hotel entrance. Maintain cleanliness and order in the lobby and baggage areas while ensuring guest needs are met promptly.