Bellman at Fairmont
Jumeirah, دبي, United Arab Emirates -
Full Time


Start Date

Immediate

Expiry Date

28 Apr, 25

Salary

0.0

Posted On

28 Jan, 25

Experience

0 year(s) or above

Remote Job

No

Telecommute

No

Sponsor Visa

No

Skills

Communication Skills

Industry

Hospitality

Description

Company Description
Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids’ Club.

Job Description

  • Welcome guests and assist in/out of vehicles by opening doors in a gracious and courteous manner. Extend particular assistance to children, elderly and disabled.
  • Inform guests of vehicle parking procedures, if necessary, and direct Valet Parkers accordingly.
  • Attend review of daily event sheet with Bell Captain and be familiar with regular guests.
  • Be knowledgeable about hotel facilities, updated on activities, promotions and happenings in the hotel/city to provide accurate information.
  • Assist Valet Parkers in issuing valet ticket to guests.
  • Direct flow of traffic at hotel driveways ensuring maximum safety.
  • Coordinate with security for the strict implementation of safety procedures.
  • Handle guests’ luggage promptly and professionally, using safe handling techniques.
  • Deputize for Bellmen when necessary in retrieving/loading guest items from cars, busses, vans and carts.
  • Grasp, lift, carry and/or load luggage and packages onto a bell cart to transport items to hotel lobby.
  • Ensure that all luggage’s are retrieved and loaded/unloaded on to/from correct vehicle with guest. Always re-confirm with guests that correct number of luggage had been loaded/unloaded before allowing the vehicle to move.
  • Respond to queries positively.
  • Follow department policies, procedures and service standards, including all safety policies
  • Report “Lost & Found” items.
  • Perform other duties as assigned and requested

QUALIFICATIONS

  • Passion for Guest Service
  • Highly organized, results-oriented with the ability to be flexible and work well under pressure
  • Strong interpersonal and problem solving abilities
  • Excellent presentation and communication skills
  • Highly responsible & reliable
  • Ability to work cohesively with fellow colleagues as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
    Additional Information

VISA REQUIREMENTS:

Please note that you must be eligible to live and work in Dubai.

Responsibilities

Please refer the Job description for details

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