Mandarin Oriental Downtown, Dubai is looking for a Bellman to join our Concierge team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Nestled in the city’s heart, Mandarin Oriental Downtown, Dubai offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards.
With unparalleled views of Dubai’s skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms & Suites.
Going beyond traditional hospitality, Mandarin Oriental Downtown, Dubai is not just a hotel but a lifestyle destination, offering relaxation, luxury, and memorable experiences.

• Act as a hotel ambassador by initiating guest contact, assisting with luggage handling, delivering items to rooms, and supporting the Doorman with vehicle unloading and loading.
• Maintain guest satisfaction by delivering luggage and amenities promptly, providing hotel and room tours, and assisting with guest requests in coordination with Concierge and other departments.
• Ensure proper handling and security of departmental keys, radios, and guestroom access; follow all operational procedures including logbooks and control sheets.
• Maintain equipment and workspace cleanliness, including polishing luggage carts and being familiar with hotel services, spa, dining, and room technology.
• Foster strong colleague relations by promoting teamwork, participating in meetings, resolving conflicts, and maintaining open communication with other departments.
• Create exceptional guest experiences by engaging warmly, collecting guest preferences, addressing complaints effectively, and upholding the MOHG Legendary Quality Experiences standards