Bellman - Mövenpick Resort & Residences Aqaba at Accor

Aqaba, Aqaba, Jordan -

Full Time

Start Date

Immediate

Expiry Date

04 Jan, 26

Salary

0.0

Posted On

06 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Assistance, Luggage Handling, Operational Standards, Team Cooperation, Complaint Handling, Fire Safety, First Aid, Product Knowledge, Logbook Management, Equipment Checking, Friendly Disposition, Day-to-Day Operations, Training Attendance, Reporting, Well-Groomed Appearance, Cheerful Attitude

Industry

Hospitality

Description

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Must be thoroughly familiar with all Mövenpick corporate and local Operational Standards and ensure they are followed. Must assist all the guests with their luggage and car park upon arrival and departure according to our hotel standards to ensure guest satisfaction under the control of the Bell Captain in the accomplishment of their objectives. Must assist in accomplishing obligations and goals as outlined below: Review and update Logbook. Check equipment. Be Smart, and well-groomed and maintain a friendly and cheerful disposition all the time. Oversee the day-to-day operations. Report regularly on what is happening to managers of the department. Aware of fire & first aid procedure Handle guest complaints and report to the manager Is aware of the daily hotel activities and has product knowledge of all the hotel facilities. To attend training classes as per schedule. Shows fullest cooperation and respect within the team and other departments Qualifications Driving license Additional Information Internal: Works in harmony with all hotel employees, applies rules and provides best service within the limit of the established job specification External: All guests, suppliers/partners. Materials: All machinery and equipment at Front Office More detailed duties and responsibilities are listed below in the form of a checklist and are not meant to be complete.

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Responsibilities

Assist guests with their luggage and car park upon arrival and departure, ensuring guest satisfaction. Oversee day-to-day operations and report regularly to department managers.