Bellperson at Accor

Chicago, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

18 May, 26

Salary

15.75

Posted On

17 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Teamwork, Professional Presentation, Physical Stamina, Time Management, Guest Orientation, Lifting

Industry

Hospitality

Description

Company Description Fairmont Hotels & Resorts Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates. Fairmont Chicago, Millennium Park Rising gracefully above Millennium Park and Chicago's impressive lakefront, Fairmont Chicago, Millennium Park is a leader in Food & Beverage in the city, with the newly launched partnership with Richard Sandoval Hospitality for our multi-million dollar pan Latin restaurant and tequila bar, Toro. With beautifully appointed, extraordinarily spacious guestrooms and spectacular suites, including 84 newly renovated rooms and Fairmont Gold Lounge, Fairmont Chicago, Millennium Park offers a superior and distinctive array of amenities and services, including seasonal pop-ups and luxury event space. About the Application Process: At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence. Job Description Bellperson Always lending a helping hand with a smile. As a Bellperson, your passion for the property, and your respect for our guests’ belongings will ensure that our guests feel welcome as soon as they arrive. What you will be doing: Timely delivery of guests’ luggage, messages and any other items for delivery within the property Personalize guests’ orientation of their room in a professional, friendly and engaging way Maintain presence in the lobby as an ambassador of the property and brand, offering exceptional service to the guests Qualifications Your experience and skills include: Service focused personality is essential; customer related experience an asset Ability to work well under pressure in a fast paced environment Excellent communication skills and a professional presentation Ability to work cohesively with fellow colleagues as part of a team Must be available to work a variety of shifts, including mornings, evenings, overnights, weekends, holidays. Fluent in English Physical Aspects of Position include but are not limited to the following: Constant standing and walking throughout shift Frequent lifting and carrying up to 50 lbs Constant kneeling, pushing, pulling, lifting Frequent ascending or descending ladders, stairs and ramps Compensation: $15.75 per hour, tip eligible position Additional Information Visa Requirements: Successful candidates must be legally eligible to work in the United States. Employee Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Add any other benefits relevant to your property. Our Values Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special. Belonging: We celebrate our differences. We support each other and we always stand together. Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences. Integrity: We build trust through mutual respect and being authentic. Diversity & Inclusion Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team. All your information will be kept confidential according to EEO guidelines. Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

The Bellperson is responsible for the timely delivery of guests’ luggage, messages, and other items within the property while providing a professional, friendly, and engaging orientation of the room to the guest. This role requires maintaining a visible presence in the lobby as an ambassador of the property and brand, offering exceptional service.