Bellperson/Valet, The Westin Monache - Summer at Alterra

Mammoth Lakes, California, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Jul, 26

Salary

17.0

Posted On

05 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest service, Public relations, Sales, Interpersonal skills, Problem-solving, Multi-tasking, Valet parking, Shuttle driving, Luggage assistance, Communication, Customer experience, Vehicle maintenance, Hospitality standards

Industry

Hospitality

Description

Seasonal LIVE THE DREAM. Work here. Play here. The mountains are calling. NOTE: This position is located in Mammoth Lakes, California. Did you know that, as part of your employment at The Westin Monache, you receive a free season pass, including free access to all other Alterra resorts? Grin inducing, isn’t it? More about the benefits and perks of your adventure here: Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts Discounts on ski/snowboarding lessons Friends and Family vouchers Retail & Food discount Equipment Rental discount 401k with company match Healthcare Dental Vision PTO for benefit eligible employees Associates as well as their family and friends, are eligible to receive discounts on Marriott hotels worldwide *Offers of employment may be contingent upon successful completion of a background investigation. A little about this position: The Valet/Bell Attendant provides all valet, bell and shuttle services to our guests. This individual is the first point of contact for our guests/owners and is responsible for paving the path of an outstanding guest experience in accordance with Westin Brand Standards. Provide a pivotal first impression, setting the tone for the guest/owner experience Extend a warm and friendly greeting to all arriving and departing guests/owners Open vehicle doors upon arrival to the property Offer luggage assistance and guide the guest to the front desk for check in Assist guess to their rooms and extend knowledge of the property, town and ski area Assists guests with valet parking. Provide guests with valet services Collaborate with front desk to ensure all luggage, shuttle and vehicle requests are fulfilled in a timely and effective manor Contribute to the effectiveness of the check-out process by transporting guest luggage from the room to guest vehicle. Pack vehicle efficiently Safely and orderly park guest vehicles while ensuring documentation of any pre-existing vehicle damage Provide shuttle service to guests within our town limits in all road conditions Maintain cleanliness of lobby, bell closet, garage and front drive Positively and professionally respond to manager/supervisor requests to complete tasks assigned in accordance to Westin/Marriott Brand standards and Mammoth Way values Collaborate with other departments and other team members Communicate in a professional manner with all other associates, management, owners and guests Candidates should enjoy public interaction and display a positive attitude with a willingness to serve Candidate is to act with integrity and comply with all company policies and procedures Requirements: Education: High School Diploma or equivalent Experience: Minimum of 2 years guest service, public relations or sales experience Strong interpersonal and problem-solving skills Ability to multi-task in a high-volume setting Marriott experience beneficial 1 year of previous Bell/Valet experience at a luxury full-service resort preferred Ability to effectively present information in a one-on-one setting or in a group Must be at least 18 years of age Must hold a valid driver’s license in good standing Hourly pay rate: $17 plus tips Working in the iconic mountains of California is a dream we want to help you achieve and it all starts here. There is typically an array of positions available, falling into either the seasonal or full-time/year-round categories. So, whether you are looking to start a career or spend a season with us, we've got an opening that's right for you. Mammoth offers exciting, equal-opportunity employment options for job seekers looking for a rewarding work experience in the ski resort and hospitality industry. We take pride in the mountain lifestyle. Skiing, snowboarding, hiking, biking and much more are at your fingertips at our destinations. The company owns and operates a variety of resort businesses including recreation, hospitality, real estate development, food and beverage and retail. Specific businesses owned and operated by Mammoth Mountain include Mammoth Mountain Ski Area, June Mountain, Tamarack Lodge and Resort, Mammoth Snowmobile Adventures, Mammoth Mountain Bike Park, and the Mammoth Mountain Inn. Mammoth Mountain also operates The Westin Monache, Juniper Springs Resort, the Village Lodge and Sierra Star Golf Course in Mammoth Lakes, California. E-Verify Participation Right to Work

Responsibilities

The Valet/Bell Attendant provides essential guest services including valet parking, luggage assistance, and shuttle transportation. They act as the first point of contact for guests, ensuring a positive experience in accordance with Westin brand standards.