Benefit Programs Specialist II at Virginia Dept of Social Services

Hillsville, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Oct, 26

Salary

45000.0

Posted On

14 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Eligibility Determination, Case Management, Interviewing, Policy Interpretation, Fraud Identification, Client Assessment, Record Maintenance, Social Services Coordination

Industry

Government Administration

Description

A Benefit Programs Specialist II represents the full-performance level in the Benefit Programs Specialist occupational group. Employees’ responsibilities are related to the determination and re-determination of eligibility of individuals and families for financial assistance, SNAP, medical assistance and for other social services’ benefit programs. The work is performed within established policies, procedures and guidelines, but certain aspects of eligibility determination require independent judgment, especially as related to evaluation of social factors influencing eligibility. Employees seek supervisory help for difficult or unusual situations only. General work tasks include, but are not limited to: Interviews persons for assistance, obtains necessary information, and re-determines their continuing eligibility. Explains benefit programs and determines reasons and need for assistance. Processes applications for financial assistance and diversion. Determines eligibility for assistance and benefit levels using automated systems and manual methods; interprets policies and procedures applicable to the various programs. Monitors cases for changes in recipient circumstances, and implements changes to appropriately reflect benefit level within guidelines. Evaluates employability status of clients and explores potential sources of income; explains client responsibilities, rights and program availability. Refers clients to service worker as the result of overall assessment of situation. Prepares reports and maintains client records. Identifies possible fraud and makes appropriate referrals. Evaluates consistency and completeness of data secured, and where indicated substantiates its accuracy. Explains programs and rights/responsibilities of applicants and recipients; explores other possible sources of income; computes assistance plans; determines the amount of allowances for special circumstance items such as household equipment. Identifies clearly discernible social problems and makes referrals to Family Services Specialists. Provides applicants or recipients with information about other agencies where they may go for services as needed. Explains a variety of programs under the social services umbrella such as employment services, child services and child care services.

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Responsibilities

Determine and re-determine eligibility for financial assistance, SNAP, and medical assistance for individuals and families. Process applications, monitor case changes, and refer clients to appropriate social services based on overall assessments.