Benefits Administrator at Manion, Wilkins & Associates Ltd.

Vaughan, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

03 Jul, 26

Salary

57000.0

Posted On

04 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Benefits administration, Customer service, Communication, Organization, Multitasking, Microsoft Word, Microsoft Excel, Attention to detail, Time management, Problem solving, Data maintenance, Insurance knowledge

Industry

Business Consulting and Services

Description

WHO ARE WE? About Manion At Manion, we believe people thrive when they’re supported at work, at home, and in their communities. That’s why we’ve built a workplace rooted in trust, collaboration, and care, where your contributions truly make a difference in the lives of Canadians.  As a privately owned Canadian firm with over 50 years of experience in third-party benefits administration, payments, and consulting, we’re proud to lead with purpose and impact. Here, you’ll join a close-knit, inclusive team that values genuine connection, mutual respect, and shared success. Whether you work in-office or from home, you’re trusted to do your best work supported by flexible schedules, comprehensive benefits, and a culture that understands life outside of work matters too.  At Manion, we don’t just offer a job, we offer a meaningful career with a company that puts its people first. We care. You benefit. Your Role at Manion We are looking for an experienced Benefits Administrator in our Group Benefits Services Department and we hope our search ends now, with you. Reporting to the Supervisor, Group Benefits Services, the Administrator is responsible for the administration of all programs as defined under a client’s group benefit plan. The Administrator is responsible for the maintenance of various aspects of the member records, and for professionally communicating details of the plans to parties entitled to the information. The Administrator must maintain the confidentiality and security of client files and data, and must adhere to specific rules and standards in protecting all information. This role is based out of our Woodbridge office and requires working on-site. What You Will Do For a set block of clients: * You will professionally communicate with internal and external customers and plan members as required to ensure plan member records are accurately maintained. Supports Manion’s Contact Center with member inquiries relating to programs managed by the Administration Department. * You will manage group benefits plans as defined in employee booklets and amended from time to time, according to standards and procedures as documented. Ensure eligibility rules are appropriately applied. * You will manage Health Spending Accounts, vacation payouts and SUB plans. * You will prepare and distribute correspondence, self payment, reinstatement and termination notices to plan participants as required by their circumstances. Manage stop loss procedure, garnishments, and bankruptcy settlements. * You will prepare reports as requested to support activities such as mass mailings and insurance renewals. Collaborate in the preparation of specialized communications materials such as booklets, newsletters, and forms. * You will co-ordinate with other departments to successfully transition members and their dependents through disabilities, retirements and deaths; including the setup of survivor accounts. * You will review all administrative sections in booklets, as requested, and investigate gaps between plan documents and Manion’s information systems. Reports inconsistencies or missing procedure documentation to the Supervisor. * You will update member records on system to reflect current status, premium rates and policy information. * You will back up other Administrators as required. * Other duties as assigned by the Supervisor. What You Bring to the Team * Post Secondary Degree/Diploma in a related field * Two years progressive experience in a group benefits or insurance environment * Must possess excellent customer service skills, be team oriented and cooperative with co-workers, consultants and departments * Excellent telephone and written communication skills in English * Superior organization skills and have demonstrated ability to multitask and handle conflicting priorities * Strong computer skills –intermediate to advanced proficiency in standard desktop applications (Word and Excel) * Demonstrated flair for detail, highly motivated * Strong organizational skills and able to meet deadlines * Self motivated and able to work well with minimal supervision * French language skills an asset What You Will Get * Comfortable and competitive compensation and benefits. * Enjoy a minimum of 3 weeks' vacation with our company-wide policy. * Benefit from flex days to maintain a healthy work-life balance. * Engage in wellness programs to support your well-being. * Grow your skills and knowledge through our employee education program Compensation At the time of this posting, the estimated annual base salary pay range for this position is $50,000-$57,000. Individual compensation within this range is determined by factors such as job-related skills, relevant experience, and education/training. This range reflects the annual base salary only pay and does not encompass our comprehensive total rewards or benefits that we proudly offer. Why Join Manion? At Manion, you’re more than an employee, you’re a valued member of a community that believes in support, respect, and meaningful connection. We put your well-being and growth front and center: Beyond a competitive salary, you’ll enjoy generous paid time off, extended health and dental benefits, a Retirement Pension Plan (RPP), and flexible work options. You’ll also have access to wellness support, including comprehensive mental health resources, to help you take care of your well-being both in and out of the workplace. Most importantly, you’ll be part of a culture that supports your growth, where your contributions are recognized, your voice matters, and your success is celebrated. Accommodation and Inclusion Manion is committed to equity, diversity, and inclusion. If you need accommodation during any stage of the hiring process, please let us know! We’re here to help. If you’re ready to do meaningful work and grow your career with Manion, we’d love to hear from you. Click Apply to submit your application. This is a fun, vibrant community to work in every day. We know each other by name, our social and wellness committees help us celebrate achievements, mark life events, and facilitate activities on a regular basis. We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please let us know.

Responsibilities

The Benefits Administrator is responsible for managing group benefit plans, maintaining accurate member records, and ensuring eligibility rules are applied correctly. They also provide professional communication to internal and external stakeholders and support the contact center with member inquiries.