Benefits Analyst

at  BCCA Employee Benefit Trust

GENERAL DESCRIPTION

Working collaboratively in a team environment, this position supports both the Client Consulting and Client Development team. This is a dynamic role, nurturing both our current members and prospects. The BCCA EBT values all opportunities to connect with organizations of like-values, and by supporting our consulting team, you help to build strong relationships from the beginning, starting with the initial contact, through to the end of the sale, and then on-going. We strive to educate, as well as listen, in order to provide value to our members. Our purpose, as a Health and Welfare Trust, is to ensure our plans provide access to services ensuring the long-term positive health outcomes of members.
Working independently, as part of a cohesive, high-functioning team, and as a highly self-motivated professional, your forté is building relationships and identifying areas of improvement to enhance the exceptional client experience we seek to provide.
Reports to: Department Manager

REQUIRED SKILLS & COMPETENCIES

§ Client focused with a desire to see through requests to completion quickly and comprehensively
§ Strong problem-solving and analytical skills
§ Strong organizational skills and a high attention to detail
§ Strong written and verbal communication skills
§ Proficient with Microsoft tools such as Word and Excel
§ Strongly team oriented with the willingness/ability to collaborate and participate in sharing ideas
§ Willingness to learn and take on new responsibilities
§ Demonstrate professionalism in the workplace including being accountable, and acting with honesty and integrity
§ Proven ability to maintain composure and professionalism in all business situations
§ A positive, ‘roll up your sleeves, think outside the box, no job is too big or too small’ attitude

IDEAL EDUCATION & EXPERIENCE

§ 1-2 years of related benefits industry experience would be an asset
§ University degree or college diploma with an emphasis on analytical skills
§ GBA or working towards GBA

§ Support Consulting team with prospect / client-related communications, assembling data to provide quotes and administrative support as required.
§ Assist in performing needs and financial analysis in order to provide value-added service and the successful presentation of proposal benefit plans
§ Coordinate collection of information for group implementation and work with other BCCA EBT teams to ensure the group set-up process is smooth and timely
§ Peer review of documentation to ensure accuracy
§ Assist in coordinating and analyzing data to provide current member groups with plan alternatives
§ Assist in resolving escalated claims issues
§ Coordinate and articulate resources to provide solutions to client initiatives
§ Provide support to other teams to accomplish department and organizational objectives
§ Continually seek to enhance the client experience through process improvement and communications
§ Stay up to date on benefit related issues and industry trends by participating in educational opportunities
§ Perform other duties as required