BENEFITS AND COMPENSATION SPECIALIST

The Benefits and Compensation Specialist provides detailed administrative and employee support across a variety of HR functions, including payroll processing, timecard review, invoicing, onboarding, benefits, and leave management. This role supports compliance, maintains accurate employee records, and ensures a positive employee experience through clear communication and consistent follow-through.

SPECIALIZED OR TECHNICAL KNOWLEDGE AND SKILLS:

• Payroll and HRIS report building and or combining experience is a must. Experience as an HR administrator or HR administrator’s assistant is preferred.
• Excel Microsoft experience is a must specifically with V-lookup formulary experience for combined reporting
• Great interpersonal and communication skills is required.
• Customer Service experience, proven record of flexibility, accommodation, patience, and effective conflict resolution when servicing others is essential.

Demonstrated aptitude and ability to learn and apply various software applications of office operations is required. Expertise in utilizing ADP or similar HRMS platforms is a must.

• Ability to multitask and organize while adapting to shifting priorities.
• Proven ability to maintain confidential information required.
• Attention to detail required.

• Strong Proficiency in Microsoft Office applications and adaptability to other HRIS systems required.

  B. Behavioral Competencies:

• Core Competencies: Core competencies are consistent for all positions across the organization and are aligned with WEOKIE’S core values.

• Dependability: Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, and meets attendance/punctuality requirements.

c) Integrity/Ethics: Deals with others in a straightforward and honest manner, is account‐ able for actions, maintains confidentiality, supports company values, conveys good news and bad.

Job Specific Competencies: The position requires a well‐rounded and level‐headed individual who is able to maintain composure in a variety of situations. The following stand out among a long list of behavioral competencies for this position:

• Job Knowledge: Understands duties and responsibilities, has necessary job knowledge, has necessary technical skills, understands company mission/values, keeps job knowledge current, is in command of critical issues.
• Decision Making/Judgement: Recognized problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root causes of issues, makes timely decisions, can make difficult decisions, uses consensus when possible, and communicates decisions to others.
• Productivity: Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, and handles information flow.
• Quality: Is attentive to detail an accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems.
• Interpersonal Skills: Has good listening skills, builds strong relationships, is flexible/open‐ minded, negotiates effectively, solicits performance feedback and handles constructive criticism.

C. Physical Demands: The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, sit and talk or hear. The employee must occasional Lift and/or move up to 10 pounds.
D. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The worker is not
substantially exposed to adverse environmental conditions. The noise level in the work environment is usually moderate.

• Administers monthly payroll and supports employee leave processes with a strong focus on accuracy, compliance, and employee service.
• Processes and administers monthly payroll through ADP’s web-based system, including verifying and submitting payroll data to ensure timely and accurate payroll runs.
• Processes 15th Advances using Fiserv DNA and WinSCP.
• Reviews and audits employee timecards for accuracy and compliance with company policies and labor regulations.
• Makes necessary payroll corrections and adjustments, with guidance and oversight from the AVP of Benefits and Compensation.
• Assists employees with payroll-related questions, providing clear explanations and timely resolutions while maintaining strict confidentiality.
• Accurately maintain digital and physical employee records, ensuring data integrity and confidentiality in HR systems. Records include but are not limited to, pre‐employment backgrounds for hiring, onboarding, benefits, payroll, FMLA, STD, LTD, transferring, promoting, and terminating.
• Facilitate background checks, credit checks, and other screening processes during pre-hire.
• Coordinate and execute onboarding tasks, including new hire paperwork, system setup, and first-day preparations.
• Deliver or assist with new hire orientation sessions covering benefits overview.
• Prepare and combine routine and custom HR reports as requested, utilizing HR systems and Excel.
• Serves as a primary customer service contact for employee inquiries, including payroll and benefits. Assist with answering questions, conduct check-ins, and assist in processing documentation and or enrollment elections. Guide employees in accessing and using HR platforms (e.g., HRIS, benefits portals), including login help and navigation support.
• Process HR-related invoices by verifying charges and coordinating approvals and submissions with the accounting team.
• Other duties as assigned