Benefits Member Advocate at Teksystems Global Services LLC

, California, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Apr, 26

Salary

50.0

Posted On

17 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Benefits Administration, Health Plan Knowledge, Member Services, Customer Support, Microsoft Excel, Microsoft Word, Microsoft Access, Administrative Skills, Data Entry, HRIS Experience, Payroll System Experience, Bilingual in Spanish

Industry

IT Services and IT Consulting

Description

Benefits Member Advocate Location: Los Angeles, CA Workplace Type: On-site Monday–Thursday; Remote Fridays Schedule: 8:00am–4:30pm Duration: 12‑month contract About the Role We are seeking a Benefits Member Advocate to support benefits administration and member services for a large public-sector organization in Los Angeles. This role is ideal for someone who thrives in a customer-facing environment and has strong knowledge of health plan benefits, eligibility processes, and administrative best practices. You will collaborate closely with internal teams and HR partners to ensure accurate benefits processing, timely issue resolution, and a positive overall experience for members. Key Responsibilities Manage and support benefit administration processes, procedures, and client-specific requirements. Update, maintain, and audit eligibility data and documentation. Respond to inquiries from HR, billing, payroll, and members. Review and resolve carrier file error reports. Conduct QA testing for internal web applications. Attend training sessions to stay current on industry trends and internal systems. Assist members in resolving issues and inquiries, providing exceptional customer service. Ensure all work is completed accurately and within defined deadlines. Top Skills & Expertise Must‑Have Skills Benefits administration Health plan knowledge Member services and customer support Proficiency in Microsoft Excel, Word, and Access Strong administrative and data entry capabilities Nice‑to‑Have Skills Experience working with Los Angeles–area health plans Google Workspace experience HRIS and payroll system experience Bilingual in Spanish (preferred) Qualifications Bachelor’s degree in Business, Human Resources, or related field OR equivalent work experience. Minimum 2+ years of experience in benefits or COBRA administration. Knowledge of HIPAA, ERISA, Cafeteria Plan Rules, and/or state continuation guidelines (preferred). Excellent verbal and written communication skills. Strong time management and ability to handle multiple assignments. Ability to work independently in a fast‑paced environment. Comfortable with in‑person, face‑to‑face customer interaction Work Environment Monday–Thursday: On-site Friday: Remote Business hours: 8:00am–4:30pm Job Type & Location This is a Contract position based out of Los Angeles, CA. Pay and Benefits The pay range for this position is $35.00 - $50.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Los Angeles,CA. Application Deadline This position is anticipated to close on Jan 30, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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Responsibilities

Manage and support benefit administration processes and respond to inquiries from HR, billing, payroll, and members. Ensure accurate benefits processing and assist members in resolving issues while providing exceptional customer service.