Benefits Operations Specialist at RESMED MOTOR TECHNOLOGIES INC

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

03 Jan, 26

Salary

0.0

Posted On

05 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Benefits Administration, Compliance, Vendor Coordination, Data Reporting, Problem Solving, Customer Service, Organizational Skills, Attention to Detail, Workday, Global Benefits, SOP Development, Cross-Functional Collaboration, Employee Communication, Regulatory Knowledge, Process Improvement, Analytical Skills

Industry

Medical Equipment Manufacturing

Description

Our people are foundational to our strategy– they are not ‘resources’ that we leverage! Our People team (formerly Human Resources) partners with leaders to engage and attract high performing, diverse, entrepreneurial talent. We continuously challenge ourselves to be BOLD in our thinking, design and delivery of people solutions that enable our people to be the best that they can be and drive exceptional ResMed success. Let’s talk about the team: The Benefits Operations Specialist will be part of the People Shared Services Team and will serve as the administrative and operational enabler of the Rewards Center of Expertise (COE). This role allows the Rewards COE to remain focused on strategic program design, innovation, and governance, while ensuring employees experience consistent and reliable benefits support globally. Let’s talk about the role: This role ensures the efficient execution of day-to-day benefits administration across the US, including enrolments, eligibility, vendor coordination, compliance, and reporting. Provide day-to-day administration support for US benefits programs (e.g., health, wellness, insurance, and 401(k) retirement programs). Maintain benefits data in BenefitSolver/or other platforms, including plan details, eligibility rules, and vendor integration review and problem-solving; partner with the Systems team on testing and enhancements. Review and administer benefits operational processes; identify gaps and recommend improvements. Collaborate with external vendors (e.g., insurance carriers, brokers, wellness providers, retirement administrators) to resolve employee issues and ensure seamless service delivery. Support annual benefits cycles, including: -Assisting with insurance plan renewals (census data, rate validation, plan updates). -Coordinating with brokers and carriers on updates to plan designs and coverage. -Supporting plan setup/testing in BenefitSolver and vendor platforms. -Annual notices and filings as required. -Preparing and reviewing employee communication materials (FAQs, enrollment guides, announcements). Support benefits compliance, ensuring adherence to US regulations (e.g., ERISA, ACA, HIPAA, COBRA) and international requirements. Contribute to the development and enhancement of Benefits Operations SOPs (Standard Operating Procedures). Provide additional support transition of work into Shared Services. Global: Global Benefits Communication – support global benefits communication and engagement efforts Benefits Data in Workday – support implementation of benefits in Workday, maintain existing plans, prepare audits and work with stakeholders at improving processes. Data Reporting and Dashboards – prepare benefits audits to ensure accuracy and compliance across plans: analyse benefits data in Workday; use dashboards to track metrics like enrolment rates, cost trends, employee feedback and compliance status; produce and maintain reporting to support governance, harmonisation, decision making, and future benefits initiatives.Maintain global benefits plan inventory Partner closely with the Rewards COE, People Experience Operations, People Advisory, and regional stakeholders to ensure consistent global benefits administration Provide additional support on global benefits initiatives led by the Rewards COE, such as the gathering of global minimum standardsetc. Let’s talk about you: Workday knowledge preferred. Other Considerations Detail oriented with strong organizational skills; able to manage multiple functions and projects simultaneously. Ability to work independently, investigate, assess, and recommend improvements proactively. Customer-centric mindset with a sense of urgency and empathy in resolving employee issues. Flexible in adapting to changing needs and time zones; ability to support global programs and occasional early/late shifts. Strong ethics and integrity, with the ability to handle confidential information appropriately. Enthusiastic about learning and taking on new challenges in a dynamic environment. Experience working in cross-functional, global teams. General understanding of country-specific benefits legislation and ability to identify when to seek local expert advice would be beneficial. Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant. Resmed (NYSE:RMD, ASX: RMD) creates life-changing health technologies that people love. We’re relentlessly committed to pioneering innovative technology to empower millions of people in more than 140 countries to live happier, healthier lives. Our AI-powered digital health solutions, cloud-connected devices and intelligent software make home healthcare more personalized, accessible and effective. Ultimately, Resmed envisions a world where every person can achieve their full potential through better sleep and breathing, with care delivered in their own home. Learn more about how we’re redefining sleep health at Resmed.com and follow @Resmed.

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Responsibilities

The Benefits Operations Specialist will manage day-to-day benefits administration across the US, ensuring efficient execution of processes such as enrollments and compliance. This role also involves collaborating with external vendors and supporting annual benefits cycles.