Benefits Reconciliation Clerk, Payroll

at  PHSA

BENEFITS RECONCILIATION CLERK, PAYROLL

Payroll
Burnaby, BC
Under general supervision and in accordance with established procedures, timeframes and various collective agreements, the Benefits Reconciliation Clerk performs a variety of payroll duties such as the reconciliation of benefits and general deductions to provider statements, ensuring timely remittance of premiums and deductions, maintaining employees records on benefit payments, keying deduction and benefits adjustments, providing information to staff and outside sources (CRA, Union Associations, HBT, PBC), applying and administering interpretations of various collective agreement provisions regarding benefit information and performing other related duties as required.

WHAT YOU BRING

Qualifications

• Grade 12, successful completion of a recognized payroll course and three years’ recent related experience or an equivalent combination of education, training and experience.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to organize work.
• Ability to operate related equipment.

Skills & Knowledge

• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC’s Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

WHAT WE DO

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.
Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the B.C. Human Rights Code.
One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’kula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.
Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC’s Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

• In accordance with the Mission, Vision and Values, and strategic directions of BC Clinical & Support Services (BCCCS), the position promotes a safe environment for patients, residents, families, visitors and staff.
• Processes group documents for billable services, adjustments, refunds and payments by performing duties such as determining if source documents are billable or non-billable following established procedures to ensure correct accounts and /or services are billed and grouping documents into appropriate batch sizes in order to create batch control totals.
• Reconciles designated accounts by performing duties such as matching information such as payments received, refunds and invoices issued, identifying differences, tracing reasons for differences and preparing adjustment information such as vouchers and credit balance refunds to rectify the differences as required.
• Bills self-pay patients, sundry accounts and a variety of provincial and/or federal agencies such as the Worker’s Compensation Board by performing duties such as verifying accuracy of charges, investigating bills to be sent to patients to determine whether the patient is eligible for provincial health coverage, completing supporting documentation prior to billing, posting billing information such as charges for patient medical agency accounts to the accounts receivable ledger.
• Prepares, batches and inputs data utilizing a computerized database program by performing duties such as creating batch control totals for cross referencing once the batch is inputted to ensure services rendered by departments are inputted into the computerized accounts receivable system, inputting data from source documents and checking manually entered data against original source documents to detect input errors and taking corrective action according to established procedures.
• Makes adjustments to billing information by methods such as processing additional information obtained from sources such as patients, other departments, interface reports and departmental staff, inputting changes into the computerized database system as required and forwarding discrepancies to the Manager, Accounting & Patient Accounts as required.
• Processes payments by performing duties such as receiving payments, entering information into cash receipts journal, balancing and summarizing journal and receivable accounts by matching and checking payments received against invoices and posting from journal to accounts receivable ledger.
• Follows-up on delinquent accounts by performing duties such as requesting reports of overdue accounts, initiating and responding to correspondence and telephone inquiries from patients, billing agencies, insurers and departments, sending out reminders, re-billings or other appropriate correspondence and tracing accounts by investigating returned mail to determine new billing address.
• Maintains departmental filing system by performing duties such as sorting and filing correspondence such as vouchers and invoices and retrieving files for information as requested.
• Maintains extended care patient trust accounts, requests and receives deposits, processes charges and prepares patient trust account statements as required.
• Performs other related duties as assigned.