Benefits Rev-Ops Specialist at Multiplier

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

09 Feb, 26

Salary

0.0

Posted On

11 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Billing Operations, Premium Collections, Vendor Reconciliation, Financial Reporting, Insurance Accounting, Excel Proficiency, Accounting Software, Documentation Hygiene, Communication Skills, Problem-Solving Skills, Global Benefits, Group Insurance, SaaS Platforms, Microservices Environments, Local Regulations

Industry

Human Resources Services

Description

About Job As a Rev-Ops Specialist, you will be primarily responsible for managing billing operations, premium collections, and reconciliation of vendor statements across global insurance partners. Your role will ensure financial accuracy in all benefit transactions and support compliance with invoicing timelines, carrier settlements, and internal accounting procedures. You’ll work closely with the Finance, Customer Success, and Product teams, along with external brokers and insurers to ensure financial integrity and data consistency across our benefits ecosystem. Skills & Qualification Bachelor’s degree in Finance, Accounting, Business Administration, or a related field. 2–4 years of experience in billing, insurance operations, vendor reconciliation, or finance operations. Past experience with a global insurance broker company would be a big plus. Strong grasp of billing cycles, revenue reconciliation, financial reporting, and insurance accounting. Proficiency with Excel, billing systems, accounting software, or internal ticketing tools (e.g., Jira, Zendesk). High attention to detail and ownership of data accuracy and financial integrity. Process-oriented and proactive mindset with good documentation hygiene. Excellent communication and problem-solving skills. Prior experience with global benefits, group insurance, or SaaS-based EOR platforms. Exposure to microservices environments or working alongside product/engineering teams. Familiarity with local regulations around employee insurance (any region). Responsibilities Generate, validate, and maintain accurate monthly premium invoices for employee and employer contributions. Own and manage mid-cycle billing adjustments, prorated charges, credits, and refunds. Perform reconciliation between internal billing systems and insurer/carrier/vendor invoices. Investigate and resolve discrepancies in billed vs. received amounts and coordinate timely settlements. Support Finance team with reporting for collections, revenue recognition, and audit readiness. Ensure billing documentation and transaction trails are audit-compliant and well-structured. Partner with brokers and insurers to validate premium changes tied to enrolment updates. Collaborate with Customer Success to resolve client billing queries or disputes. Liaise with Finance, Brokers, and Carriers to ensure consistent communication and financial reconciliation. Maintain clear documentation of billing workflows, controls, and updates.

Responsibilities

The Rev-Ops Specialist will manage billing operations, premium collections, and reconciliation of vendor statements. They will ensure financial accuracy in benefit transactions and support compliance with invoicing timelines and internal accounting procedures.