Benefits Technician at Association of Village Council Presidents

Bethel, Alaska, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Mar, 26

Salary

0.0

Posted On

19 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Collection, Data Review, Eligibility Determination, Benefit Authorization, Interviewing Techniques, Public Assistance Programs, Casework, Verification Gathering

Industry

Civic and Social Organizations

Description

Description JOB TITLE: Benefits Technician REPORTS TO: Benefits Specialist JOB GRADE: 4 DEPARTMENT: Benefits Division POSITION STATUS: Full-time, Non-exempt APPROVED: September 2022 Summary Job Goal: In accordance with Federal and State rules, regulations and guidelines governing a number of differing Temporary Assistance for Needy Families (TANF), LIHEAP, and BIA Assistance Programs, work includes in-depth interviews, data collection, data review and analysis, investigations, eligibility determinations and benefit authorizations. Performance Responsibilities: include the following. Other duties may be assigned. Functions at the entry/trainee level, receiving and applying training in public assistance program requirements, procedure and related subjects, and developing competence in determining eligibility and authorizing benefits. Receives formal and on-the-job training in the following: policies, procedures, and requirements of differing public assistance programs, including those under the jurisdiction of another governmental agency such as child support enforcement and permanent fund dividend programs; the application and operation of the division’s computer system (EIS); the orientation to the purposes and function of the division within the assigned geographical area; and the interviewing techniques used by staff. Interspersed between formal training sessions, increasingly reviews and conducts routine casework (eligibility determinations and benefit authorizations) while learning how to interpret and apply the knowledge gained during training. Work is monitored and evaluated by staff. Handles a caseload, which is incrementally increased by size and complexity of various programs. Work includes the gathering of required verifications pertaining to income, resources, expenses, etc. Conducting necessary interviews, making the initial or continuing eligibility determinations. Reviewing monthly client submittals and/or change reports. Authorizing correspondence to applicants/recipients on anticipated changes; determining benefit levels; need for additional documentation and information; case status, policy explanations or budget calculations.

Responsibilities

The Benefits Technician conducts in-depth interviews and gathers data to determine eligibility for various assistance programs. They also handle casework, including reviewing client submissions and authorizing benefits.