Performs technical and administrative work in support of employee benefits, wellness, and retirement programs. This position is responsible for benefits administration, HRIS data management, and employee communications. Duties include supporting HRIS and benefits-related systems, resolving employee and retiree benefit inquiries, and ensuring compliance with policies and procedures. Coordinates wellness program initiatives and events, collaborates with insurance brokers, and provides general HR support in areas such as benefit trainings, employee relations, and surveys. This role requires a high level of confidentiality, analytical skills, and the ability to effectively communicate with employees and stakeholders.

REQUIRED EXPERIENCE AND TRAINING

• Minimum of a Bachelor’s Degree from an accredited college or university emphasis in Human Resources, Business or General Administration required with a minimum of (3) three years of experience in human resource with emphasis in benefits administration, wellness or compensation or minimum of (5) five years of experience in human resource with emphasis in benefits administration, wellness or compensation as an equivalent combination of education, skills and experience.
• Good knowledge of computer database programs and software such as MS Office Suite and HRIS systems required.
• Working knowledge and ability to interpret general policies and procedures and Human Resource Laws to include the FLSA, FMLA, USERRA and general employment practices, policies and procedures.
• Must have a working knowledge of ACA, HRA, FSA, and employee leaves (FMLA, STD, LTD).
• Organizational skills and experience in the development and management of routine projects.
• Possess strong interpersonal and communication skills both oral and written to present ideas and information in a clear and concise manner.
• Ability to multi-task, collect, compile, and analyze data.
• Demonstrated ability to lead meetings and deliver effective presentations with strong public speaking and communication skills.
• Must possess a valid driver’s license and good driving record.

Qualification Requirements:

• Advanced knowledge of computer database programs and HRIS systems.
• Must possess technical proficiency in computer operations and software, to include Microsoft applications (PowerPoint, Access, Excel, Word, Publisher, etc.)
• Working knowledge of or the ability to learn, understand and interpret Human Resource Law to include the Fair Labor Standards Act, Family and Medical Leave Act, Uniformed Services Employment and Reemployment Rights Act and general employment practices, policies and procedures.
• Good knowledge and strong understanding of Human Resources roles, functions, processes and programs, thorough knowledge of modern office practices and procedures.
• Ability to establish and maintain effective working relationships with employees and the general public.
• Ability to present ideas and information in a clear and concise manner.
• Ability to establish priorities and manage multiple projects; ability to maintain files, records, and reports; ability to operate general office equipment, to include computer, copy machine, fax machine, multiple database programs, and calculator.
• Good communication and customer service skills.
• Regular and predictable attendance is required.
• Performs all other duties as assigned

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO, THE FOLLOWING:

• Manages all aspects of employee health, dental, life, disability, and pension/retirement benefit programs, including processing all benefit forms, calculating benefit amounts, obtaining required certifications, and coordinating retiree benefit options with payroll.
• Prepares and distributes employee benefits communications, coordinates open enrollment activities in collaboration with brokers and vendors, audits retirement and pension calculations for accuracy, and reviews employee eligibility to ensure compliance with state and federal benefits regulations.
• Processes the enrollment of new employee benefits and processes qualifying events for existing employees.
• Manages annual open enrollment assuring all changes are processed accurately and timely.
• Develops and delivers employee communications, including informational materials and presentations, to explain benefit plan options and eligibility, while ensuring compliance with applicable laws and regulations.
• Maintains comprehensive knowledge of benefits-related laws and regulations to support the daily administration of employee benefit programs, mitigate legal risk, and ensure ongoing compliance with federal and state requirements.
• Serves as liaison for employees with the insurance carrier and service provider; verifies coverage, explains benefits, and provides information on coordination of benefits, dual coverage, and claim payment process.
• Prepares and processes benefits-related billing accurately and within established deadlines, coordinating with Finance and Payroll departments to ensure timely and correct payment.
• Ensures the timeliness of submitting change forms for employees’ group health or life insurance and provides administrative assistance in the preparation and filing of benefit claims processing.
• Wellness Program administration to include promoting healthy living program initiatives and coordinating on-site events.
• Generates standard and ad hoc reports from the HRIS system to support departmental operations; develops report specifications, extracts and analyzes data, and utilizes internal databases and reporting tools to ensure accurate data management and informed decision-making.
• Reviews current and terminated employee payroll records to ensure that proper deductions are taken for benefits; deletes terminated and transferred employees from benefit listing.
• Develops benefits, retirement, and wellness materials for training, presentations, and company-wide distribution; prepares correspondence, maintains organized records, and provides general administrative support to the department.
• Provides administrative and technical support in conducting salary, benefit and compensation surveys and reports.

Qualification Requirements:

• Advanced knowledge of computer database programs and HRIS systems.
• Must possess technical proficiency in computer operations and software, to include Microsoft applications (PowerPoint, Access, Excel, Word, Publisher, etc.)
• Working knowledge of or the ability to learn, understand and interpret Human Resource Law to include the Fair Labor Standards Act, Family and Medical Leave Act, Uniformed Services Employment and Reemployment Rights Act and general employment practices, policies and procedures.
• Good knowledge and strong understanding of Human Resources roles, functions, processes and programs, thorough knowledge of modern office practices and procedures.
• Ability to establish and maintain effective working relationships with employees and the general public.
• Ability to present ideas and information in a clear and concise manner.
• Ability to establish priorities and manage multiple projects; ability to maintain files, records, and reports; ability to operate general office equipment, to include computer, copy machine, fax machine, multiple database programs, and calculator.
• Good communication and customer service skills.
• Regular and predictable attendance is required.
• Performs all other duties as assigned.

SUPERVISORY RESPONSIBILITIES

• Incumbent must be able to exercise independent judgment and initiative in making decisions.