Benugo - Host/Hostess - Victoria & Albert Museum at BaxterStorey

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

19 Jun, 26

Salary

13.0

Posted On

21 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Greeting Guests, Queue Management, Reservation Management, Seating Arrangements, Multitasking, Team Player, Communication Skills, Positive Attitude, Dedication

Industry

Food and Beverage Services

Description

Company Description When we founded Benugo 25 years ago we had a vision of not just creating superb, natural food but of giving London something that was a real experience. This vision is still true today. The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attraction. Find out more about us at www.benugo.com Job Description We are looking for an experienced Host/Hostess to Join our team at Victoria & Albert Museum We are predominantly day time shifts, meaning we offer one of the best work-life balance in hospitality. What You’ll Do: Greet guests with a warm and welcoming smile Manage queues to reduce waiting time Manage reservations and ensure smooth seating arrangements Provide exceptional customer service by assisting guests with their needs Maintain a clean and organized front-of-house area Support waitstaff and other team members as needed We are looking for experience in customer service, full training will be provided. However, a smile, dedication to exceeding customer expectations, and being a great team player are essential. Qualifications What We’re Looking For: Prior experience as a host/hostess A friendly, positive attitude with excellent communication skills Ability to multitask in a fast-paced environment Team player who loves working with others Flexible availability, including weekends We Offer: Rate: £13.00 per hour Shifts: 5 days out of 7 Contract: Full Time/ Permanent Additional Information Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including: Free lunch on shift Endless tea and coffee on shift 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too! Competitive rate Life Assurance Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients Employee discounts at several retailers (via Hapi app) & fitness providers Access to our Employee Assistance Programme & our trained Mental Health First Aiders If this sounds like the role for you, apply now! Employment Type: Perm.

Responsibilities

The Host/Hostess will be responsible for greeting guests warmly, managing queues to minimize waiting times, and handling reservations to ensure smooth seating arrangements. They must also provide exceptional customer service and maintain a clean front-of-house area while supporting the wider team.