Bereavement Services Manager at London Borough of Waltham Forest

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

28 Jul, 26

Salary

57402.0

Posted On

29 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strategic leadership, Budget management, Service development, People management, Regulatory compliance, Crematorium operations, Cemetery management, Stakeholder engagement, Performance monitoring, Health and safety, Financial planning, Communication

Industry

Government Administration

Description

Organisation: London Borough of Waltham Forest Salary: PO6 £54,267 to £57,402 Contract Type: Full Time/Permanent Working hours per week: 36 Application Deadline: 26/05/2026 Proposed Interview Date: 9/06/2026 Reference: 2116 About Us: Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents. London Borough of Waltham Forest is one of the Mayor of London’s Good Work Standard [https://www.london.gov.uk/good-work-standard] employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment. The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method. About the role: Join us in shaping a first of its kind service in Waltham Forest. Waltham Forest is preparing to open its first dedicated Crematorium Service, a landmark development that will enhance the support we provide to residents at some of the most sensitive and significant moments in their lives. This new service represents an important step forward for the borough, and we are building a team that reflects the compassion, professionalism, and care our community deserves. As part of this launch, we are creating nine new roles across the service. Recruitment will take place in phases, beginning with two key leadership positions that will help shape the foundations of this new provision. We are seeking experienced, motivated, and empathetic leader for the following role: We require a strategic and people focused leader who will oversee the delivery of high quality bereavement services, cemeteries and crematorium services, ensuring families receive exceptional care and support. Total accountability for the management and service development of the Councils Bereavement related services including Cemeteries, and Crematorium services. To maintain a corporate responsibility for strategic and service issues affecting Bereavement Services. To ensure the strategic performance of Bereavement services, working with partners, in reflecting and delivering the Council’s aims and objectives in relation to services. This role offers a rare opportunity to be part of building a new service from the ground up — shaping processes, culture, and community impact from day one. Future Opportunities (coming later this year) As the service develops, we will also be recruiting for: * Ushers / Crematorium Technicians * Administration Officers * Grounds and Facilities Staff These positions will play an essential role in delivering a respectful, seamless, and supportive experience for all who use the service. >> Click here to download the Role Profile

Responsibilities

The manager will oversee the delivery of bereavement, cemetery, and crematorium services while ensuring compliance with all relevant legislation. They are responsible for strategic service development, annual business planning, and managing the department's budget and financial performance.