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BERT OGDEN BMW SERVICE ADVISOR at Bert Ogden Olds Nissan & BMW Inc

Pharr, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Apr, 26

Salary

0.0

Posted On

11 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Mechanical Knowledge, Sales, Problem Solving, Time Management

Industry

Retail

Description

Description SUMMARY The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed service to customers. FULL-TIME ESSENTIAL DUTIES Greet customers in a timely, friendly and communicate to determine the nature of the mechanical problem. Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications, using maintenance menus. If additional work is needed, explain the details to the customers, including the additional cost and time consideration. Follow up progress of each repair order during the day. Contact customers by telephone regarding changes in the estimate or time promised. Record changes on repair order in approved fashion. Handle telephone inquiries regarding work in process & appointments and return phone calls promptly. Deliver vehicles to customers and answer any questions. QUALIFICATIONS General knowledge of mechanical operations. Sales experience preferred. Excellent oral and written communication skills. Requirements Requirements Must have a valid Texas Driver’s license with an acceptable and safe driving record. Must be 21 years old or older. Must pass a drug test screening. Must pass a background check screening

Responsibilities

The Service Advisor is responsible for scheduling service work and selling additional services to customers. They greet customers, advise on vehicle care, and follow up on repair orders.