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BERT OGDEN GENESIS SERVICE CONCIERGE at Fiesta Origins Motors Inc

Harlingen, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Apr, 26

Salary

0.0

Posted On

31 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Multi-tasking, Sales Promotions, Appointment Setting, Follow-up, Computer Proficiency, Bilingual, Communication Skills

Industry

Motor Vehicle Manufacturing

Description

Description BERT OGDEN GENESIS CONCIERGE DEPARTMENT: Service REPORTS TO: Service Manager JOB DESCRIPTION: The Service Concierge will be at the direction of the Service Manager and will be the direct initial person of contact for every new or existing customer. ESSENTIAL DUTIES: Contact new and existing customers to discuss current sales promotions. Create excitement and set appointments for customers to drive our world class automobiles. Respond to inbound phone calls and internet inquiries to develop customer trust and generate customer visits to our state of the art auto stores. Follow up with customers to ensure satisfaction and produce referrals. Perform all other Business Development selling duties as assigned. Facilitate Sales and Service CSI above pinnacle standard. Maintain phone call fail rate to under 7% CTP. Fleet utilization above 80% and manage Valet service. Other duties as assigned. QUALIFICATIONS: Professional and has the ability to make a compelling introduction Willing to participate in skills and product training Multi-tasker and excellent customer service skills Proven track record of meeting and exceeding goals Proficient with computers, emails, smart phones and the web Bilingual in Spanish Requirements Must be 21 years or older Must be able to pass a drug screening test Must be able to pass a background check. Must have a valid Texas Driver License Bilingual Preferred EMPLOYMENT BENEFITS INCLUDE: Paid Vacation and Holidays 401(K) Vision Insurance Dental Insurance Medical Insurance

Responsibilities

The Service Concierge will contact new and existing customers to discuss sales promotions and set appointments. They will also respond to inquiries, follow up for customer satisfaction, and perform other business development duties.