BERT OGDEN HARLINGEN HYUNDAI FIXED OPERATIONS DIRECTOR at Bert Ogden Harlingen Motors Inc

Harlingen, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

27 May, 26

Salary

0.0

Posted On

26 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Parts Management, Service Management, Profitability Analysis, Customer Service Index (CSI), Team Leadership, Inventory Optimization, Strategic Planning, Wholesale Growth, Margin Maximization, MPI Inspection Process, CSS Strategy, Reynolds Advance, Valvoline Chemical Program, Talent Retention, Goal Achievement

Industry

Motor Vehicle Manufacturing

Description

Description Oversee Parts and Service department in conjunction with the Service and Parts Manager to establish processes, drive growth and profitability while providing exceptional customer service. ESSENTIAL DUTIES Consult and collaborate with the Parts Manager and dealership management on all aspects of Fixed Operations. Wholesale growth All fill rate analysis Lost sales tracking General growth and profitability of the dealership parts business Develop, implement, and coordinate a strategic plan to maximize margins Lead a team of professionals to achieve aggressive sales goals and profit objectives Optimize parts inventory through the direction and influence of dealership management to ensure the attainment of Parts Sales objectives Drive growth and operational processes by utilizing the following tools, systems, products, and software: MPI – Inspection Process CSS – Competitive Services Strategy Reynolds Advance Service preferred Luxury Brand experience helpful Valvoline chemical program And others as determined Utilize systems, hardware, software, marketing, and products to maximize efficiency and accurately track inventory Implement and manage best practices that deliver exceptional CSI scores All other duties as assigned. Requirements QUALIFICATIONS Track record of excellent Customer Service Index is a must Prior experience and proven success in leading and managing a team to meet or exceed clear goals and objectives Proven ability to attract, develop, and retain great talent Experience and desire to work with technology Professional appearance and work ethic Self-motivated, goal-oriented, and able to work within a fast-paced environment EDUCATION and/or EXPERIENCE Minimum of 3+ years of automotive Service Director/Service Manager experience Bachelors, degree or equivalent experience PHYSICAL REQUIREMENTS & WORK ENVIRONMENT Prolonged periods of sitting. Must be able to lift up to 20 pounds at times. Occasional lifting, standing, crawling, reaching, use of stairs. Occasional attendance at social gatherings. Ability to travel occasionally. CERTIFICATES, LICENSES, REGISTRATIONS Valid Texas Driver's License OTHER REQUIREMENTS Pass Background Check Pass Drug Test 21 Years-Old or Older EMPLOYMENT BENEFITS INCLUDE: Paid Vacation and Holidays 401(K) Vision Insurance Dental Insurance Medical Insurance

Responsibilities

The Director will oversee the Parts and Service departments, collaborating with managers to establish processes, drive growth, and ensure exceptional customer service. Key duties include consulting on Fixed Operations, maximizing parts business profitability, leading teams to meet sales goals, and optimizing inventory.