Betriebsleiter (m/w/d) - Reutlingen at Indie Campers

Reutlingen, Baden-Württemberg, Germany -

Full Time

Start Date

Immediate

Expiry Date

31 Dec, 25

Salary

0.0

Posted On

02 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Team Management, Logistics, Fleet Maintenance, Complaint Handling, Training, Supervision, Inventory Management, Public Relations, Sales, Emergency Management, Communication, Problem Solving, Driving, Tourism, Hospitality

Industry

Description

ABOUT US Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale. Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey. THE ROLE We’re looking for a travel enthusiast with a passion for guest service to assist in managing our operations at our Reutlingen - Stuttgart location. You’ll be the face of our company, reporting directly to the DACH - Operations Area Manager, with the goal of ensuring an outstanding level of customer service, maintaining our fleet of campervans & depot in top condition, and taking ownership of all issues that need to be managed to guarantee smooth operation of the depot. WHAT WILL YOU WORK ON? Handle incoming reservations, organise and perform vehicle check-ins and check-outs, and coordinate the team’s activities; Training, supervising, and coaching your team; Taking care of the fleet, logistics, and making sure our campervans are maintained in top condition; Control workforce planning, manage inventory, local suppliers and cleaning services; Handle complaints, emergencies, and any local issue that may arise to make sure operations run smoothly; Assisting in reselling campervans, preparing and showing them to prospective buyers. WHO ARE WE LOOKING FOR? You are a travel enthusiast with an aptitude for direct contact with customers, with experience in Tourism, Hospitality, Retail or Rent-a-car being desirable; 1+ years of experience in a team management/lead/supervisory role; You’re fluent in German (preferable) and English (mandatory); You’re eligible to work in Germany, have a valid driver's licence and feel confident enough to drive a campervan (mandatory); You’re available to work on weekends and public holidays; You’re a responsible person who takes their work seriously and can be relied upon. Are you ready to Go Indie?

Responsibilities

Manage operations at the Reutlingen location, ensuring outstanding customer service and maintaining the fleet of campervans. Handle reservations, supervise the team, and address any operational issues that arise.